School admissions complaints

If you feel your school admissions application or enquiry has not been dealt with in line with the published arrangements or relevant legislation, then in the first instance, you need to email the School Admissions Team at school.admissions@bracknell-forest.gov.uk.

The School Admissions Team will review your enquiry and tell you which process you need to follow:

  • if your enquiry is covered by its own appeals process, you will be directed to this process
  • if your enquiry falls outside of an appeals process, then you will be directed to follow the general complaints process

If you are still unhappy

If the complaint cannot be resolved by the School Admissions Team, you can contact the Local Government and Social Care Ombudsman (LGSCO).

For more information, visit the LGSCO website or call 0300 061 0614.

Contact information

School Admissions team

Email: school.admissions@bracknell-forest.gov.uk

Phone: 01344 354023 from 8:30am to midday