Trouble paying your council tax

If you are struggling to pay your bill, don’t wait for a notice from us. Contact revenue services as early as possible.

We may be able to offer some short term help with your payment plan.

Council tax support (income related)

We operate a local council tax support scheme for residents who may be on a low income. The scheme is means tested. You can find out how the scheme works and how to apply on our council tax support pages

Other council tax discounts (not income related)

You may be entitled to a discount on your council tax in certain circumstances that are not related to your household income. Visit our other council tax discounts pages to find out more. 

Debt advice

If you are struggling to manage your finances you can get free debt advice from:

The Citizens Advice Bureau

Lower Ground Floor
The Columbia Centre
Market Street
RG12 1JG

Tel: 03444 111 306

Step Change Debt Charity

Tel: 0800 138 1111 (freephone)

National Debtline

Tel: 0808 808 4000

Contact information

Revenue services