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How to get help

Victim services

Berkshire Women’s Aid (BWA)

Providing advice, support and refuge services to male and female victims of domestic abuse throughout Bracknell, Reading and Wokingham 

Phone: 0118 950 4003

Visit Berkshire Women's Aid

Citizens Advice (Bracknell)

Providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities 

Phone: 03444 111306

Visit the Citizens Advice

National Domestic Violence Helpline (24hrs)

A national helpline service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

Phone: 0808 2000 247

Visit the National Domestic Violence helpline

National Stalking Helpline

Providing guidance and information to anybody who is currently or who has been previously affected by harassment or stalking 

Phone: 0808 802 0300

Visit the National Stalking Helpline

Mankind Initiative

Confidential helpline for men suffering domestic abuse from their current or former partner (including same-sex partners).

Phone: 01823 334 244 

Visit the Mankind Initiative

Men’s Advice Line

Help and support for male victims of domestic violence and abuse.

Phone: 0808 801 0327

Visit the Men's Advice Line

Refuge Thames Valley ISVA Service

Supporting anyone living in the Thames Valley area who has experienced or is at risk of experiencing sexual assault or rape.

Phone: 0800 221 8186

Visit the ISVA service

Domestic Violence Assist

The UK's only registered charity arranging Non-Molestation Orders, Prohibited Steps Orders and Occupation Orders.

Phone: 0800 195 8699

Visit Domestic Violence Assist

Victims First

Information and advice on what to do and how to get help if you've been the victim of crime in Berkshire, Buckinghamshire or Oxfordshire.

Phone: 0300 1234 148

Visit Victims First

Children and young people


A private and confidential service for children and young people up to the age of 19.

Phone: 0800 1111

Visit Childline

Visit the NSPCC

The Hideout

Website providing help, information and support for children and young people affected by domestic abuse.

Visit The Hideout

Disrespect Nobody

Campaign to help young people understand what a healthy relationship is.

Visit Disrespect Nobody


Free, safe and anonymous online support for young people.

Visit Kooth


Support for young people aged 8 to 25 years who live in the Thames Valley and have been hurt by crime.

Phone: 0800 133 7938

Visit Safe!



An independent charity helping law enforcement to locate criminals and help solve crimes, running an anonymous 24/7 phone number

Phone: 0800 555 111

Visit Crimestoppers

Thames Valley Police

999 (emergency)

101 (non emergency)

Visit Thames Valley Police

National Probation Service

A statutory criminal justice service that supervises high-risk offenders released into the community.

Phone: 0300 047 6325

Visit the National Probation Service

Thames Valley Community Rehabilitation Company

Helping offenders on Community Orders, Suspended Sentence Orders or on license from prison.

Covers Oxfordshire, Berkshire and Buckinghamshire.

Phone: 01869 328500

Visit Thames Valley Community Rehabilitation Company

LGBT - lesbian, gay, bisexual and transgender


National LGBT+ (Lesbian, Gay, Bisexual and Transgender) domestic abuse helpline providing confidential support to all members of the LGBT communities, their family, friends, and agencies supporting them

Phone: 0300 999 5428

Visit Galop


Stonewall campaigns for the equality of lesbian, gay, bisexual and trans people across Britain.

Phone: 020 7593 1850

Visit Stonewall

Forced marriage and honour based violence

Forced Marriage Unit

Operating a public helpline to provide advice and support to victims of forced marriage as well as to professionals dealing with cases.

Phone: 020 7008 0151

Visit the Forced Marriage Unit

Karma Nirvana

Running a dedicated helpline (Honour Network Helpline) for victims and professionals around forced marriage and honour based abuse.

Phone: 0800 599 9247

Visit Karma Nirvana

Council services

Bracknell Forest Council

Adult Social Care 
Phone: 01344 351500

Children’s Social Care 
(office hours)
Phone: 01344 352020

Community Mental Health Team
Phone: 01344 823333

Drug and Alcohol Action Team
Phone: 01344 312360

Emergency Duty Team - for welfare concerns for yourself or others
(after office hours) 
Phone: 01344 786543

Youth Offending Service 
Phone: 01344 354300

Multi-Agency Safeguarding Hub (MASH)

Bracknell Forest MASH is the single point of contact for all safeguarding concerns about children and young people living in Bracknell.

Phone: 01344 352005

Visit MASH

Worried about your behaviour?

Plain Talking

One-to-one sessions for domestic abuse perpetrators.

Phone: 078 2695 1498


Respect Phoneline

A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.

Phone: 0800 802 4040 

Visit Respect Phoneline