Weather

Weather warnings

To find out the latest weather warnings, visit the Met Office website.

The Met Office also provides some simple steps you can take to stay safe, healthy and WeatherReady at this time of year.

What you can do during bad weather

Plan for power cuts

Strong gales can cause power lines to come down. Plan for power cuts by visiting the Scottish & Southern Electricity Networks (SSEN) website. No matter who you buy your electricity from, these are the people who maintain the power lines.

You can report power cuts by calling 105.

Listen to weather updates

Make sure you listen out for weather updates on the radio and TV, visit the internet, including the Met Office website or look at newspapers. We tend to get fair warning of a likely event and its impact.

Visit our website

In times of need our website will provide key information on school closures, revised bin collections, road conditions and other weather-related details. We also make this available to the local radio stations.

Be a good neighbour

Check on friends and neighbours to make sure they are okay, especially those who are elderly and vulnerable. If they require more help than you can give contact your local social care team.

Drive safely

If you do need to drive during periods of bad weather, check the forecast in advance and plan enough time for a trip that may involve delays and dangerous driving conditions.

Whatever the weather, be prepared and take action accordingly. 

If you are over 65 or have long term health condition

If you are over 65 or have a long term health condition you should remember to:

  • keep a supply of medicines as well as tinned, frozen and long life foods so you do not need to go out if it is dangerous to do so
  • make a list of emergency contact numbers in case you need help during cold weather
  • if you must go out, dress appropriately, wear shoes with good grip and take your mobile phone with you
  • stay in contact with friends and family

SSEN offer a priority service for the elderly, vulnerable and those with various medical conditions. You can sign up this service for free depending on your circumstance.

During severe winter weather, it's important to make sure vulnerable people are safe. Our adult social care team are there to support the council's most vulnerable residents to make sure they are keeping safe and warm.

If you are concerned about someone, please phone adult social care on 01344 351500. 

You can also report your concern using our online form.

Contact us about adult social care

If emergency help is required when the office is closed, the Out of Hours Team can be contacted on 01344 351999.

Contact information

Customer Services

Make an enquiry