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Flooding advice

Preparing for flooding

To minimise the risk of flooding, we advise owners and landlords to check and maintain the condition of all outside gullies, drains and manholes on their property regularly.

We also strongly advise private homeowners and landlords to be prepared to protect their property against flooding.

Sandbags - priority use

We have a supply of sandbags that are used to protect key properties and support emergency services. There is no on-demand sandbag service for the general public. Our priorities for the use of sandbags include:

  • preventing loss of life or serious injury
  • maintaining access for the emergency services
  • protecting property occupied by a vulnerable resident such as a housebound, frail or disabled person unable to assist themselves
  • protecting vital facilities and assets within the community

You can buy sandbags from building suppliers or merchants. Sandbags are often regarded as a seasonal item and they may not be easily available throughout the year.

Alternative modern products, which offer protection from flooding, are also available to buy online. Some reputable builders merchants and suppliers or home improvement stores also stock them.

Further advice

Public Health England provides important information about risks to health caused by flooding.

The National Flood Forum supports and represents communities and individuals who may be affected by flooding.

Guides for homeowners and businesses are available on Know your flood risk.

Contact information

Customer services

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