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How we protect adults

Monitoring the quality of care and support we provide

The council commissions care and support providers that are of a high standard. However on occasions the expected standards are not maintained.

Our care governance process makes sure that the council has a robust and consistent approach to identifying areas of concern or poor practice and works in partnership with these providers to improve them.

Safeguarding training

Training provides a key opportunity to support staff and volunteers in both preventing adult abuse and being able to recognise the signs and symptoms of abuse and respond appropriately. The council provides the following training to local providers and volunteers:

  • Safeguarding Level 1 – introductory awareness raising
  • Mental Capacity Act (a charge may be made for this course)
  • Domestic Abuse

The council may be able to provide bespoke training on safeguarding and the Mental Capacity Act for providers. This is subject to availability and there may be a charge.

For more information about any of these courses, please email

Contact information

Adult Social Care

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