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We are actively working to ensure that everyone can access our website and web applications. This includes people with visual, hearing, mobility and cognitive impairments as well as users with new technologies such as smartphones.

We are committed to making our site accessible, inclusive and user friendly for everyone. Our website has been tested by people with a wide range of disabilities and it has been awarded the Shaw Trust Accessible rating

Shaw Trust accessible logo

Accessibility statement

Accessibility guidelines

Our website currently meets level AA of the Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities and more user friendly for everyone.

Web standards and technologies

This website has been built to conform to W3C standards for HTML and CSS.


We add accessibility tags to PDF documents and strive to make all documents as accessible as possible. If you experience any problems accessing documents on our website please contact us.

Plain English

We aim to write our web pages in plain English and avoid jargon.

Plain English campaign Crystal Mark certification

Our website is reviewed each year by the Plain English Campaign and currently holds an Internet Crystal Mark. The latest review was carried out on 26 June 2018.

Skip links

Our website contains skip links allowing users to skip to the main menu and content without having to go through all of the navigation links.

Video captions

We provide captions for all our video content containing dialogue.

Listen to the website

You can listen to our web pages using the ReadSpeaker tool by clicking the listen to this page button. In the settings menu you can highlight the text and change the reading speed.

Easy read

Key content on the site has been produced in easy read format. You can find this through our easy read section.

Other languages

You can translate our website into the languages listed below using Google Translate, apart from Akan, which is not currently included in this service.

Google Translate is a free translation service that allows you to translate the majority of pages on our website into other languages. We hope that this will make more of the content on this website accessible to a wider range of people, including those who do not speak English, or speak English as an additional language.

Please note that Google Translate is an automated service and therefore may produce some unreliable translations. Bracknell Forest Council is not responsible for the content or accuracy of external websites.

Please select a language from the dropdown list to translate the site.



Whilst we try to meet accessibility guidelines, it is not always possible to do so in all areas of the website. The following areas are known to us as falling outside of our intended web accessibility targets:

  • Geographic Information Systems (GIS) maps data
  • Facebook, Twitter and Instagram
  • PDF documents

We will continue to investigate ways of improving the accessibility of these areas.

We are also aware that some of our third party applications do not conform to the same levels of accessibility. We are working towards making these sites as accessible as possible.

Conformance date

This accessibility statement was updated on 29 October 2018.

Contact information

Digital Services

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