We are actively working to ensure that everyone can access our website and web applications. This includes people with visual, hearing, mobility and cognitive impairments as well as users with new technologies such as smartphones.
We are committed to making our site accessible, inclusive and user friendly for everyone. Our website has been tested by people with a wide range of disabilities and it has been awarded the Shaw Trust Accessible rating.
Listen to the website
You can listen to our web pages using the ReadSpeaker tool by clicking the listen to this page button. In the settings menu you can highlight the text and change the reading speed.
Key content on the site has been produced in easy read format. You can find this through our easy read section.
We add accessibility tags to PDF documents and strive to make all documents as accessible as possible. If you experience any problems accessing documents on our website please contact us.
We aim to write our web pages in plain English and avoid jargon.
Our website is reviewed each year by the Plain English Campaign and currently holds an Internet Crystal Mark. The last review was carried out on 26 June 2018.
Our website contains skip links allowing users to skip to the main menu and content without having to go through all of the navigation links.
We provide captions for all our video content containing dialogue.
Our website currently meets level AA of the Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for people with disabilities and more user friendly for everyone.
Web standards and technologies
This website has been built to conform to W3C standards for HTML and CSS.
Whilst we try to meet accessibility guidelines, it is not always possible to do so in all areas of the website. The following areas are known to us as falling outside of our intended web accessibility targets:
- Geographic Information Systems (GIS) maps data
- Facebook, Twitter and Instagram
- PDF documents
We will continue to investigate ways of improving the accessibility of these areas.
We are also aware that some of our third party applications do not conform to the same levels of accessibility. We are working towards making these sites as accessible as possible.
This accessibility statement was updated on 1 July 2018.