Skip to main content
Warning triangle

Coronavirus (COVID-19): Visit our coronavirus pages for the latest updates.


We are committed to making our site accessible, inclusive and user friendly for everyone.

Our website has been tested by people with a wide range of disabilities and it has been awarded the Shaw Trust Accessible rating.

Our website is reviewed each year by the Plain English Campaign and currently holds an Internet Crystal Mark

Accessibility statement

Using this website

This website is run by Bracknell Forest Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including most recent versions of JAWS, NVDA and VoiceOver)

 We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of our website aren't fully accessible:

  • you can't modify the line height or spacing of text
  • most older PDFs aren't fully accessible to screen reader software

What to do if you can't access parts of this website

If you need information on this website in a different format please email:

We'll consider your request and get back to you in 3 working days.

PDF iconResidents' survey results 20171.19 MB

Any new PDFs or Word documents we publish will meet accessibility standards unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations. Ultimately we plan to provide an accessible HTML version of the information as the primary source.

How we tested this website

This website was last tested on 30 October 2020. The test was carried out using automated software. We tested our main website platform, available at

What we're doing to improve accessibility

We have monitoring in place to review the accessibility of the site on an ongoing basis. We use this monitoring to identify and fix any new issues that arise.

The accessibility of the website is reviewed every month by the Shaw Trust and we fix any issues arising based on the monthly report that they provide.

We plan to provide an accessible HTML version of any new information as the primary source rather than using a PDF.

This statement was prepared on 18 July 2019. It was last updated on 4 November 2020.

Contact information

Digital Services

Make an enquiry