Making a request
You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.
To make a request, email contracts.team@bracknell-forest.gov.uk.
The type of personal information we collect
In the majority of cases, personal data will not be collected directly by the team but is collected by the services we commission.
Either we, the services we commission or both, process a variety of information relating to individuals including:
- personal details
- family details
- lifestyle and social circumstances
- financial details
- employment and education details
- housing needs
- social care needs
- health needs
- GP information
We also process what is referred to as special categories of information that may include data revealing:
- racial or ethnic origin
- religion
- health or social care information
How we get the personal information and why we have it
We might collect information from you directly such as asking you to complete an online form for registration, monitoring returns or feedback and consultation on services. It could also be from other council teams or departments and agencies such as:
- Children’s Social Care
- Adult Social Care
- Special educational needs and disability (SEND) team
- schools and colleges
- other local authorities
- health partners such as hospitals or GPs
- service providers
- voluntary and community sector
We use the information that you have given us:
- in order to analyse the needs of our residents and inform decision making about future projects or initiatives
- to aggregate data and conclusions from analysis which may be presented to decision makers and councillors in order to support a concept or plan
How the law allows us to use your personal information
We collect and use your personal information to comply with our legal obligations, and to carry out tasks in the public interest.
These legal basis are underpinned by acts of legislation that dictate what actions can and should be taken by local authorities, including:
- Local Government Act 2000
- Localism Act 2011
- Mental Capacity Act 2005
- Mental Health Act 1983, 2007
- Local Safeguarding Children and Adults Boards Regulations 2006 (SI 2006/90)
- Crime and Disorder Act 1998
- Welfare Reform Act 2012
- Children and Families Act 2014
- Care Act 2014
- Public Contract Regulations 2015
Lawful basis for processing
Under the UK General Data Protection Regulation (UK GDPR),the lawful basis for processing is Article 6 UK GDPR:
- (b) process is necessary for the performance of a contract
- (c) processing is necessary for compliance with a legal obligation to which we are subject
- (d) in order to protect the vital interests of the data subject
- (e) processing is necessary for carrying a task in the public interest
Special category data
Special category data is being processed under Article 9 UK GDPR:
- (b) employment, social security and social protection
- (g) reasons of substantial public interest
- (h) health or social care
You can read the guide to lawful basis for processing special category data on the Information Commissioner's Office website.
Who we share your information with
We might share information with other teams within the council or with other organisations for a variety of reasons, such as to provide services to you, for safeguarding and the prevention and detection of crime.
We may share some information with other organisations, including:
- health partners such as GPs, hospitals, Clinical Commissioning Group
- service providers
- your councillor (for example, if you have made a complaint to them about the council)
We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to.
Service adjustments
If you need service adjustments, email contracts.team@bracknell-forest.gov.uk.