Our staff will make every effort to accommodate the needs of individuals who use alternative languages. We have a number of staff who are able to assist with translating a number of languages, such as French, German and Hindi, for those wishing to use the council’s services.
Where necessary, we can also arrange for a translation service to be provided by an external company.
Services for customers with a hearing impairment
Depending on the individual’s needs, and the type of service or enquiry, there are a number of facilities or services that the council uses to aid communication, for example, induction loops, or British Sign Language Interpreters.
If you need something in an alternative format, please contact customer services.