Wherever possible, we will work with you to make sure that you do not become homeless.
How we can help
We can help you avoid homelessness by negotiating with your landlord or the people you live with.
We can give you information about:
- rent arrears and affordability issues
- grants or benefits that may be available to you
- housing related support to help you live independently
- adapting, swapping or downsizing your home to make it more affordable
- sheltered housing, depending on your age
Recognising efforts to prevent homelessness
Under our Housing Allocation Policy, we recognise your efforts to prevent homelessness. These are shown by banded priority awards on the housing register.
This means that households who have avoided homelessness:
- 5 or more times by securing alternative private rented housing since being on the register are awarded Band B
- 4 times since being on the register by securing alternative private rented housing are awarded Band C
- up to 3 times since being on the register by securing alternative private rented housing are awarded Band D
If you think you might lose your home, it’s important that you contact us and get advice as soon as possible.
You can contact us by:
- filling in our online form
- phone: 01344 352010