Home Library Service
Home delivery service during coronavirus lockdown
Are you stuck at home and bored during lockdown?
Bracknell Forest Libraries are re-introducing the Home Delivery Service during the libraries’ closure period. If you register for this service, we will deliver books to your home and collect them free of charge.
To be eligible for this delivery and collection service you must be:
- resident within Bracknell Forest and
- aged over 70 years, in a vulnerable category, or self-isolating for medical reasons
Customers who used this service during the previous lockdown need to re-register.
How to register
Call or email Bracknell or Crowthorne library to register:
- Bracknell – phone 01344 423149 or email Bracknell.Library@Bracknell-forest.gov.uk
- Crowthorne – phone 01344 776431 or email crowthorne.Library@Bracknell-forest.gov.uk
Please provide your full name, E+ card number and phone number.
If you are not already a registered library customer, please state this and include your full address, including postcode.
You will be given full instructions on how the system works, from ordering the books to delivery and collection days for your area.
Staff will select the books that you request. There is a restriction of 5 books per person, per order.
Please be aware that both the staff in the libraries selecting the books and delivery staff will be observing appropriate health and safety measures.
All books will be quarantined for 72 hours on return before they can be re-issued, in line with Public Health England’s guidelines.
Delivery staff will not be entering your property. We will either leave books outside your front door, or in a designated safe place. They will be collected without any physical contact between customers and library staff. However, we are happy to chat, whilst maintaining a safe distance.
Please note if you are already registered with our Home Library Service this will continue as normal during this time. You are not required to re-register.
Normal Home Library Service
The Home Library Service is our service for housebound customers.
We provide a free delivery and collection service for books, story CDs and other library loan items to customers unable to visit our libraries in person.
The service is available to anyone living in the borough who, for physical or mental health reasons, is unable to visit a library.
We will discuss with you the types of books that you enjoy and we will select stock for you, according to your preferences.
You will be visited either by a member of staff or by a volunteer every 2 to 3 weeks. You will be visited by the same person at each visit.
In order to join, you will need to fill in an application form which must be signed by either your doctor or health visitor.
Application forms are available from any Bracknell Forest library or by telephoning the Home Library Service on 01344 352406.