We are open 8:30am to 5pm Monday to Friday.
We are not open on weekends or bank holidays.
Important information for visitors
From Monday 30 October until Monday 26 March, the main entrance to our Time Square building and visitor car park will be closed due to construction.
If you plan to visit Time Square, please use the public access doors to the rear of the building, which can be accessed from Market Street and will be clearly signposted.
There will be no public parking available during this period except for disabled parking which will be located at the rear of the building and will also be clearly signposted.
If you are a blue badge holder and need to visit Time Square, please follow the signs for disabled parking and call the buzzer for reception on arrival to access one of our 6 disabled parking spaces. These are available for a maximum of 30 minutes on a first come, first served basis. You will need to ensure your blue badge is clearly displayed.
The waiting area to the right side of the building and main reception desk will operate as usual.