Skip to main content

We are currently building a new website. Find out more about our website upgrade.

Parking enforcement and fines

The council's aims

Parking restrictions (such as yellow lines) are used primarily to try to help address traffic congestion or road safety problems.

Our aim is to try to encourage sensible and safe parking to the benefit of all highway users including pedestrians, cyclists and bus passengers. We seek to:

  • reduce unlawful, dangerous and inconsiderate parking
  • cut congestion and the resulting pollution it causes
  • help in particular the emergency services to get to people in need

The role of Civil Enforcement Officers (CEO)

A team of CEOs are employed by NSL Ltd to help manage parking in the streets where there are restrictions in place and in the council owned car parks.

CEOs are dressed in distinctive blue uniforms, with an identification number and badge. They serve Penalty Charge Notices (PCNs) to vehicles parked illegally.

CEOs do not get incentives for issuing a certain number of tickets. Their job is to enforce parking regulations openly, fairly and consistently.

The role of the police

The police are responsible for issues such as:

  • parking on footways (unless a yellow line or parking restriction is alongside)
  • dangerous parking where parking restrictions do not exist
  • obstruction offences

You can report incidents to Thames Valley Police by phone or online. More information about how to do this in on the Thames Valley Police website.

Contact information

Customer services

Make an enquiry