Council responsibility
Our graffiti management is in line with the Code of Practice on Litter and Refuse.
The council will only remove graffiti from its own property such as underpasses, litter bins and traffic light power boxes.
The council’s street cleansing contractor removes graffiti during their routine work and you do not need to contact us.
Some graffiti can be extensive and needs planned removal when resources allow. Cold, damp and dark conditions delay removal. Removal chemicals or over-paint, perform best when applied to a dry surface. Jet washing cannot be done during freezing temperatures.
Not council responsibility
Utility boxes
Graffiti found on street utility boxes is the responsibility of the relevant wifi or electricity company. Most boxes have a name on them or a manhole cover in front of them that will show the name of the company that owns the box. Contact them directly.
Bus shelters
Some bus shelters are managed by a private contractor and some are owned by parish and town councils. They should be marked. Contact them directly.
Private property
The owner of a private property is responsible for cleaning graffiti. This includes the backs of privately owned garages, fences and walls where they face out onto public land. Contact them directly.
The law
Graffiti is an offence of criminal damage, if you know who has caused graffiti or have witnessed graffiti offences contact the police non-emergency number 101.
If you feel we are not aware of an area of graffiti on our property or have seen offensive graffiti, report it below. Offensive graffiti is removed, when possible, in 2 working days.