Information for migrants

We offer help and support for migrants in Bracknell Forest, along with our partners.

The list below includes local organisations that can offer support to help families settle in Bracknell Forest. 

Local services and charities

Bracknell foodbank

Location: Kerith Community Church, Church Road, Bracknell, RG12 1EH

Website: Bracknell foodbank

Email: foodbank@kerith.church    

Phone: 01344 862699

Bracknell Forest school admissions

Website: school admissions

Email: school.admissions@bracknell-forest.gov.uk

Phone: 01344 354023

Bracknell Jobcentre Plus

Location: Origin, Western Road, Bracknell RG12 1US

Website: Bracknell Jobcentre Plus

Phone:

  • general: 0800 169 0190
  • new benefit claims: 0800 055 6688
  • universal Credit: 0800 328 5644

Citizens Advice East Berkshire

Free, impartial and confidential advice and information.

Website: Citizens Advice East Berkshire

Phone: 0808 278 7914

Address: Bracknell Office, The Columbia Centre, Market Street, Bracknell, RG12 1JG

Local Citizens Advice outreach centres

Crowthorne Baptist Church, 144 High Street, Crowthorne, RG45 7AT

Drop-in advice service every third Friday of the month during term time - 10am to midday.

Sandhurst Town Council, Yorktown Road, Sandhurst, GU47 9BJ

Pre-booked appointment advice service on alternate Tuesday mornings during term time. Call 01252 879060 to book an appointment.

Crowthorne foodbank

Location: Vineyard Church Centre, 25 Wellington Business Park, Duke's Ride
Crowthorne, RG45 6LS

Website: Crowthorne Foodbank

Email: info@crowthorne.foodbank.org.uk

Phone: 01344 780087

Involve community services

Involve can provide access to a range of practical and mental health support through the local charity, community and faith sector. 

Location: The Court House, Broadway, Bracknell, RG12 1AE

Website: Involve

Email: reception@involve.community

Phone: 01344 304 304

National Careers Service (Adviza)

Location: 11th Floor, Ocean House, The Ring, Bracknell, Berkshire, RG12 1AX

Website: Adviza

Email: info@adviza.org.uk

Phone: 0118 402 7050

Reading Refugee Support Group

Location: First Floor, RISC, 35-39 London Street, Reading, RG1 4PS

Website: Reading Refugee Support Group

Email: info@rrsg.org.uk 

Phone: 01189 505 356

English language support

Bracknell Open Learning Centre

Community Learning at Bracknell Open Learning Centre offer English language courses

Level: basic, intermediate and advanced

Type of learning: in class

For more information, contact the Community Learning Team by:

Bracknell and Wokingham College

Course name: English for speakers of other languages (ESOL)

Level: basic (with supporting materials for intermediate and advanced)

Cost: this course may have a cost - contact the provider for more details

Type of learning: in class

For more information, contact Lauren Goldring on:

ESOL Courses

Course name: English Lessons Online

Level: basic, intermediate and advanced

Type of learning: online

Cost: free

For more information, visit the ESOL Courses website, or contact Sue Lyon-Jones on feedback@esolcourses.com.

BBC

Course name: BBC Learning English

Level: easy, medium and hard

Type of learning: online

Cost: free

Visit the BBC Learning English website to start learning.

Influent Programmes

Course name: Home Tuition Programme

Level: basic, intermediate, advanced and business English

Type of learning: in person

Cost: this course has a cost - contact the provider for more details

For more information, visit the Influent Programmes website, or email be@influentme.com.

Language International

Language International can help you find in-person English Language tuition with a private tutor.  Some tuition options are residential. 

Level: basic, intermediate, advanced and business English

Type of learning: in person

Cost: these courses have a cost - contact the provider for more details

To search for a provider, visit the Language International website.

VSI Razom

VSI Razom offers English language lessons. They are based in Princess Square at The Lexicon. 

Type of learning: in person

Cost: free

For more information, email vsirazom@yahoo.com.

Mental health support

Barnardo's Ukrainian support helpline

Free helpline staffed by English, Ukrainian and Russian speakers, to offer support to children and families arriving in the UK from Ukraine. 

The helpline is open Monday to Friday,10am to 8pm and Saturday, 10am to 3pm. 

Website: Barnardo's Ukrainian support helpline

Email: ukrainiansupport@barnardos.org.uk

Phone: 0800 148 8586

Bracknell Forest mental health support

Find mental health support from the council and our partners on our mental health and wellbeing pages

British Red Cross

British Red Cross offers support to refugees and asylum seekers - including help for Afghans and Ukrainians

Website: British Red Cross - get help as a refugee

Cruse bereavement service

Cruse help with support, counselling, education, advice and information on bereavement issues.

Website: Cruse Bereavement Support

Email: cruse.tvberks@btconnect.com

Phone: 01344 411919

Happiness Hub

The Happiness Hub is a service run by Bracknell Forest Council. It runs a variety of events and sessions aimed at improving mental health.

Website: Happiness Hub events

Phone: call the council on 01344 352000 and ask for the Happiness Hub Team

NHS Talking Therapies Berkshire

NHS Talking Therapies Berkshire is a friendly service for people aged over 17 with common mental health problems such as low mood, anxiety and stress.

Website: NHS Talking Therapies Berkshire

Email: talkingtherapies@berkshire.nhs.uk

Phone: 0300 365 2000 

Contact information

Migration service