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Benefits - change of circumstances

We can impose civil penalties and council tax penalties on households which fail, without reasonable excuse, to inform us of a change in circumstance that results in an overpayment.

It is important that you report all changes that could affect your benefit as soon as the change happens.

Examples of things you must tell us include if:

  • your address changes
  • your income or capital changes
  • you come off job seekers allowance or income support
  • your child tax credit and/or working tax credit changes
  • you start work or change jobs
  • you or your partner go into hospital
  • anyone joins or leaves your household
  • a child leaves school

Please note this is not a full list and if you are unsure whether a change in your circumstances will affect your benefit please contact us for further advice. You must give us full details about the change in your circumstances including the date the change occurred.

Contact information

Welfare and Housing Service

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