The e+ card scheme is free to join.
It is open to Bracknell Forest residents as well as non-residents who work or study here and those who regularly visit the borough.
There is no age limit.
Read our e+ card terms and conditions for full details.
The application process
Changes to the application process
Follow the instructions below. Do not visit Time Square for this service.
Fill in the online form
To apply for an e+ card, fill in the online form.
Start your e+ application online
Email your photo and proof documents
Once you have filled in the form, you need to send us:
- a passport style photograph (to be printed on the card)
- 2 proof documents (one showing your address and one showing your identity and signature)
- proof of age (this can be one of the official proof documents above, or another document - see list below)
Your documents can be scanned or photographed copies.
Email these to customer.services@bracknell-forest.gov.uk.
Unable to email copies
Visit your library
If you are not able to send digital copies, then you can go to your local library, where they will take a photo and photocopy the documents for you. They can process your application too.
By post (may take longer)
You can still post copies, but this will take longer to process. Send copies to:
e+ Team
Time Square
Market Street
RG12 1JD
You must only post copies, not originals.
Types of proof documents
Proof of your address must be from an official document such as:
- bank or building society statement
- your most recent utility bill (for example a gas, electricity or phone bill)
- council tax bill
- tenancy agreement
- NHS medical card
- driving licence
- optical or medical prescription
- payslip
- TV licence
Proof of your identity and signature must be from one of the following:
- bank, credit card or store card
- driving licence
- passport
- EU National or HM Forces ID card
Proof of age must be from an official document such as:
- driving licence
- passport
- EU National or HM Forces ID card
- birth certificate
In person applications
If you are unable to make an application online, you can apply in person at:
- your local Bracknell Forest library
- Bracknell Leisure Centre, Bagshot Road, Bracknell, RG12 9SE
You must bring at least 2 proof documents from the list above with you, proving your age, address, identity and signature.
Do not visit Time Square for this service.
After you have applied
When the enrolment process has been completed, your card will be sent to you by post ready for use.
Your first e+ card will be issued free of charge.