Apply for an e+ card

The e+ card scheme is free to join.

It is open to Bracknell Forest residents as well as non-residents who work or study here and those who regularly visit the borough.

There is no age limit.

Read our e+ card terms and conditions for full details.

The application process

Changes to the application process

Please follow the instructions below. Please do not visit Time Square for this service.

Complete the online form

To apply for an e+ card, please complete the online form.

Start your e+ application online

Email your photo and proof documents

Once you have completed the online form, you will need to send us:

  • a passport style photograph (to be printed on the card)
  • 2 proof documents (one showing your address and one showing your identity and signature)
  • proof of age (this can be one of the official proof documents above, or  another document - see list below)

Your documents can be scanned or photographed copies.

Email these to customer.services@bracknell-forest.gov.uk.

Unable to email copies

Visit your library

If you are not able to send digital copies, then you can go to your local library, where they will take a photo and photocopy the documents for you. They can process your application too - see In person applications below.

By post (may take longer)

You can still post copies, but this will take longer to process. Send copies to:

e+ Team
Time Square
Market Street
RG12 1JD

You must only post copies, not originals.

Types of proof documents

Proof of your address must be from an official document such as:

  • bank or building society statement
  • your most recent utility bill (for example a gas, electricity or phone bill)
  • council tax bill
  • tenancy agreement
  • NHS medical card
  • driving licence
  • optical or medical prescription
  • payslip
  • TV licence

Proof of your identity and signature must be from one of the following:

  • bank, credit card or store card
  • driving licence
  • passport
  • EU National or HM Forces ID card

Proof of age must be from an official document such as:

  • driving licence
  • passport
  • EU National or HM Forces ID card
  • birth certificate

In person applications

If you are unable to complete an e+ application online, you can apply in person at:

You must bring at least 2 proof documents from the list above with you, proving your age, address, identity and signature.

Please do not visit Time Square for this service.

After you have applied

When the enrolment process has been completed, your card will be sent to you by post ready for use.

Your first e+ card will be issued free of charge.