Skip to main content

Customer notice: Our phone system is currently unavailable. Please try later today or use our online forms to get in touch. We apologise for any inconvenience.

Change your details

Before we can update personal details such as name or address on your e+ record you will need to provide the following information:

  • your name
  • your e+ card number
  • the address we currently have recorded for you
  • documentary proof of any changed information - for example, a recent bill, official letter or driving licence

If you are updating your photo please supply a recent, good quality, passport-style head and shoulders image.

Please email the information and attachments to info.smartcard@bracknell-forest.gov.uk

You can also visit us in person at Time Square, your local library or Bracknell Leisure Centre with proof of the change, where necessary.

You can log into your e+ account to update details such as your telephone number and email address.