Change your details
Customer update on coronavirus
Due to the limited services currently available at our libraries, leisure sites and Time Square, we have temporarily changed the process for applying for an e+ card.
Please visit our leisure service update page for details.
Before we can update personal details such as name or address on your e+ record you will need to provide the following information:
- your name
- your e+ card number
- the address we currently have recorded for you
- documentary proof of any changed information - for example, a recent bill, official letter or driving licence
If you are updating your photo please supply a recent, good quality, passport-style head and shoulders image.
Please email the information and attachments to firstname.lastname@example.org.
You can log into your e+ account to update details such as your telephone number and email address.