Carers let you down?
Feel isolated during the night?
Do you worry about out of hours emergency personal care?
Forestcare are here to help 24/7.
Forestcare provides emergency cover 24 hours a day, 7 days a week, 365 days a year. Our out of hours service is tailored to the convenience of our customers. For a small weekly fee, you can be re-assured that you/your loved ones needs can be promptly responded to.
How it works
Forestcare provides emergency assistance 24 hours a day, every day of the year. The Responder Service provides CQC registered professional emergency home care, anytime of the day or night.
Forestcare Responder Service means that there is always a way of dealing with life’s uncertainties. As circumstances unfold, you can be reassured that you will receive the best emergency home care and thorough professionalism from the Forestcare emergency support team.
Each emergency care situation is different, but some common scenarios we regularly give immediate support to include:
- rapid response for an unplanned discharge from hospital
- emergency support when another agency has let a family down
- help when unforeseen circumstances occur and a family has other commitments
- assistance with personal care
- falls
- prescription collection
- just a friendly voice for re-assurance
Who it's for
Many people can benefit from the Responder Service, we have a wide range of customers with various needs:
- people living alone
- people leaving hospital
- those at risk of regular falls
- families who require support for a loved one who live a long way away
- people with disabilities
Service availability
Our service is available to a limited area (up to 5.5 miles away from our offices).
The map below provides an overview of this area. If you are not sure if you would be covered by this service, contact us.
| Attachment | Size |
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Forestcare responder service map
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Pricing
Up to 12 visits
per person per year
(1 visit per month)
£11.31 per week
Up to 24 visits
per person per year
(2 visits per month)
£19.53per week
Additional visits per person
(excluding bank holidays)
£40.32
Additional visits per person
(bank holidays)
£60.48
All prices exclude VAT.
You may be exempt from paying VAT on telecare equipment. Read guidance on VAT relief on GOV.UK
Visits can be accumulated but not brought forward into the following year.
Benefits of Forestcare
Choose us because we offer:
- a fast response
- CQC and TSA registered
- flexible personalised approach
- experienced, friendly staff with local knowledge
- consistently good performance and high customer satisfaction
- respect for your individual rights and treating you with dignity