Adults’ groups and activities helper role description

The role

This role is to assist groups of adults who meet in libraries, supporting them to participate in a variety of interests, events and activities.

This role is suitable for you if:

  • you’re enthusiastic about helping people to use library resources more fully
  • you want to increase your confidence in dealing with a wide range of people
  • you have an interest in one of the many activities, interests, topics or groups

As an adults’ groups and activities helper you will be:

  • helping customers with enquiries about the library’s groups and activities
  • welcoming attendees, introducing new participants
  • making sure charges and donations are taken, where appropriate
  • helping prepare areas, rooms, spaces and seating
  • helping with refreshments if provided
  • helping clear equipment and materials at the end of sessions
  • helping publicise groups and activities in the wider local community

Typical groups and activities can include:

  • book groups
  • reminiscence groups
  • local history groups
  • carers
  • adult arts or crafts
  • adult puzzles or games
  • knitting, sewing, quilting or crochet
  • film or photography
  • yoga, Tai Chi, meditation or other physical activity
  • foreign language conversation
  • displays and talks from charities or other organisations

This is not a definitive list. If you have a skill that you would like to share with others, and it isn't anything that we currently run, do still get in touch.

Required skills, experience, interests and knowledge

You will need:

  • reliability and the ability to make a regular commitment to the library
  • interest in helping and understanding the needs of different customers
  • an interest in one or more of the typical groups or activities would be useful, although not required
  • ability to help physically move resources and furniture would be beneficial

Benefits of volunteering

By volunteering in this role, you will get:

  • improved knowledge and skills
  • a boost to your existing communication skills and confidence
  • friends and social contact
  • evidence for your CV
  • reference for future employment, if needed

Hours of volunteering

Dependent of the library branch, groups and activities operate at different times. You can see our range of opening hours on our library directory. The hours of work will be agreed between you and the library supervisor.

We would appreciate a commitment for at least 12 months but are flexible in this.


This role will be based at one of Bracknell Forest’s libraries. This will be agreed between you and the library supervisor.


No travel is expected for this role. If needed, volunteers can ask for reimbursement of reasonable expenses for travel.

Training and support

You will receive the following training:

  • induction, safety, general information about libraries
  • adult safeguarding awareness
  • confidentiality awareness
  • optional library management system training

You will receive the following support:

  • regular contact with the library supervisor and volunteer coordinator
  • support from library staff to understand and undertake role
  • opportunity to meet with other volunteers

The volunteering process

First, register your interest with Bracknell Forest library service.

We will then send you an application form to fill in.

You will also need to:

  • attend at a short, informal interview/meeting
  • give us details of 2 references

We will process the required Enhanced Disclosure and Barring Scheme check for you for free.

After making an application

If your volunteering application is successful, once we have your references and a satisfactory DBS check, we will agree your training and session start dates and times for your role.

Contact information

Bracknell Forest Libraries

Make an enquiry