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After the appointment

You will receive a green form (Form 9), which is to be given to the funeral director.

If you use tell us once, you will also receive a letter which details your reference number and the departments you have asked us to notify.

Those departments may contact you to confirm the relevant processing has been completed. If you have not heard from a department within 28 days, you can contact the tell us once service who will follow matters up on your behalf.

Due to the secure nature in which your information is treated, the register office will not be informed of any correspondence between you and the department. Unfortunately, we cannot contact other departments for you once the appointment is complete.

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