Doorstep rogue traders will often call unexpectedly, offering services or goods that you hadn’t asked for. If you accept work from a doorstep trader you're very likely to pay much more than you intended for very poor, unnecessary and sometimes dangerous work.
The usual type of work offered includes garden clearance, chimney stack repairs, replacing loose tiles, repairing leaking roofs and tarmac drives. Those who accept work find the price increases or work is left unfinished.
Doorstep traders rarely provide paperwork so they can't be traced once they've left your home. Names, addresses and business details are often false and telephone numbers don't get answered. They have no interest in doing work properly, their only concern is getting the cash and disappearing before Trading Standards or the Police can catch up with them.
You shouldn’t feel pressured to accept any work or service you don’t want. It’s your home and your right to say ‘No’.
To report a rogue trader contact the Citizens Advice consumer service.
If you feel afraid or threatened by a doorstep caller, phone 999. For non urgent calls, phone Thames Valley Police on 101.