Learner information
The learner handbook
The learner handbook contains a variety of information about:
- getting the most out of your course
- the enrolment form and data protection
- practical details about your visit to the Open Learning Centre
We have printed copies of the handbook in our training rooms and on the notice boards at the Open Learning Centre.
| Attachment | Size |
|---|---|
 Learner handbook | 3.06 MB |
Policies and procedures
Please note that some of the policies and procedures below are only relevant if you are studying for a qualification.
Acceptable use policy
Keeping learners safe when using ICT facilities.
| Attachment | Size |
|---|---|
| Acceptable use policy | 159.42 KB |
Access to fair assessment policy
For those taking qualifications: explains what we can do if you have special requirements.
| Attachment | Size |
|---|---|
| Access to fair assessment policy | 208.91 KB |
Appeals procedure for learners
For those taking qualifications: if you feel your work has been unfairly assessed on an accredited course.
| Attachment | Size |
|---|---|
| Appeals procedure for learners | 220.2 KB |
British values statement
Explains what is important to us.
| Attachment | Size |
|---|---|
| British values statement | 119.06 KB |
Equality and diversity policy
Our commitment to being inclusive of all.
| Attachment | Size |
|---|---|
| Equality and diversity policy | 214.41 KB |
Fee policy
Explanation about refunds.
| Attachment | Size |
|---|---|
| Fee policy | 235.14 KB |
Health and safety policy
Our commitment to ensuring safety.
Safeguarding vulnerable adults policy
Our policies on keeping adult learners safe.
| Attachment | Size |
|---|---|
| Safeguarding vulnerable adults policy | 643.82 KB |
| Safeguarding vulnerable adults policy - addendum | 273.21 KB |
Supply chain fees and charges policy
About working with our partners.
| Attachment | Size |
|---|---|
| Supply chain fees and charges policy | 538.35 KB |
Contact information
Display Name Community Learning Team
Telephone Number 01344 354220