The learner handbook
The learner handbook contains a variety of information about:
- getting the most out of your course
- the enrolment form and data protection
- practical details about your visit to the Open Learning Centre
We have printed copies of the handbook in our training rooms and on the notice boards at the Open Learning Centre.
Policies and procedures
Please note that some of the policies and procedures below are only relevant if you are studying for a qualification.
Acceptable use policy
Keeping learners safe when using ICT facilities.
Access to fair assessment policy
For those taking qualifications: explains what we can do if you have special requirements.
Appeals procedure for learners
For those taking qualifications: if you feel your work has been unfairly assessed on an accredited course.
British values statement
Explains what is important to us.
Equality and diversity policy
Our commitment to being inclusive of all.
Explanation about refunds.
Supply chain fees and charges policy
About working with our partners.