You can make a housing benefit claim using Citizen Access Benefits, our online benefits website.
Claiming a benefit online provides a receipt when the claim has been completed and allows you to upload your evidence. See supporting documents for the type of evidence required.
Universal Credit claimants
If you are claiming Universal Credit you cannot claim housing benefit unless you are living in:
- supported accommodation
- temporary accommodation provided or arranged through the council
Supported accommodation provides housing and support to help vulnerable people live as independently as they can. For example, sheltered housing for older people or specialised accommodation for adults with learning disabilities.
Any help you may receive with your rent will be included in your Universal Credit award.
However you can continue to claim council tax support. You can apply for council tax support using Citizen Access Benefits.