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Customer notice: Our phone system is currently unavailable. Please try later today or use our online forms to get in touch. We apologise for any inconvenience.

Make a brown bin enquiry

Please use this form to make a brown bin enquiry on the following issues:

  • pay collection charge
  • additional collection request
  • bin missing
  • bin repair request
  • bin has not been collected
  • check payment for collection charge
  • register at a new address
  • inherited bin
  • issue with sticker
  • new brown bin request

Please ensure you have read all the information on our garden waste web pages before contacting us.

If your query is regarding the recycling rewards scheme please use the Recycling Incentive Scheme enquiry form.

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