Commercial keyholder response

If an alarm or fire panel on your property is activated, who investigates to check everything is okay? Maybe you do not live locally or your property is in an isolated location.

As well as monitoring your alarms, Forestcare can also provide a key holder service. So if an alarm is activated, we can respond on-site to make sure any matters are dealt with in a safe and timely manner.

Our control centre is open 24 hours a day, 365 days a year, so can provide a key holder service day and night.

When responding as key holders, 2 individuals will attend any call-out to make sure of staff safety at all times. Staff will also carry Pocket Pal lone worker devices to further enhance protection.

Forestcare is accredited to the Telecare Services Association and all staff members are trained to a high standard.

You can buy the key holder service as a stand alone option and do not need the security dialler package, although it is recommended.

Pricing

Up to 8 visits per year - Bracknell owned buildings

£1,000

per year

Additional visits are priced at £50 per visit.

Up to 8 visits per year - non Bracknell owned buildings

£1,100

per year

Additional visits are priced at £50 per visit.

Products you may be interested in 

Lifeline unit

A lifeline is a personal alarm system that provides a link to our dedicated control centre – 24 hours a day, every day of the year.

Once you have a lifeline set up, you can select from a range of sensors to enhance your safety and security.

Visit our lifeline alarms and telecare page for full details.

Key safes

A key safe is a small box secured to the outside of your property in a discrete location, which allows you to store your keys safely.

The C500 key safe is the only police approved key safe that can boast the title 'as secure as your front door’. It has been designed following extensive consultation with users and has a large enough storage capacity for up to 6 keys.

Visit our key safes page for full details

All prices exclude VAT. You may be exempt from paying VAT on telecare equipment. Read guidance on VAT relief on GOV.UK.

Contact information

Forestcare Control Centre

Phone: 01344 786599

Email: forestcare.enquiries@bracknell-forest.gov.uk

Available 24 hours a day, 7 days a week