To find out the latest weather warnings, visit the Met Office website.
The following information will give you an idea on how to prepare for snow and ice, how to deal with frosty conditions and what the council will do to help you get about. You can find more information on the Met Office's web page about getting ready for winter.
How to prepare
Make sure you listen out for weather updates on the radio and TV, visit the internet, including the Met Office website or look at newspapers. We tend to get fair warning of a likely event and its impact.
Plan for power outages by visiting the SSE Power Distribution (SSEPD) website. These are the people that maintain the power lines - no matter from whom you buy your electricity. SSEPD also offer a priority service for the elderly, infirm or people with various medical conditions.
You can report power cuts to 105.
What you can do during bad weather
In times of need the council website will provide key information on school closures, revised bin collections, road conditions and other snow/ice related details. We also make them available to the local radio stations.
Be a good neighbour - check on friends and neighbours to make sure they are okay, especially those who are elderly and vulnerable. If they more help than you can give speak to our adult social care team by calling 01344 352000.
When there is snow you can help by quickly clearing pavements around your home. There is no law preventing members of the public from clearing snow and ice from pavements near their home, although common sense should be applied.
Drive safely - if you do need to drive during periods of bad weather check the forecast in advance and plan enough time for a trip that may involve delays and dangerous driving conditions.
Whatever the weather, be prepared and take action accordingly. The Met Office is a good source of information.
Advice for over 65s or those with long term health conditions
If you are over 65 or have a long term health condition you should remember to:
- keep a supply of medicines, and tinned, frozen and long-life foods so you don't need to go out if it is icy
- make a list of emergency numbers in case you need help during cold weather
- if you must go out dress warmly, wear shoes with good grip and take your mobile phone with you
- stay in contact with friends and family
You can help yourself stay well and warm by making sure you:
- eat regular hot meals and drinks throughout the day
- keep moving - try to be active at least once an hour
- wear lots of thin layers
- close doors in the rooms you use most
Protecting vulnerable residents
During severe winter weather, it's important to ensure vulnerable people are safe. Our adult social care team are there to support the borough's most vulnerable residents to ensure they are keeping safe and warm.
You can do your bit to keep the community safe and well during the cold snap by checking in on friends, family and neighbours.
If you have serious concerns, please contact adult social care on 01344 352000.
What the council does when it snows
To help you get out and about, the council's contractors will give priority to the primary road network. This is to help ensure that buses can still run to get people to work and that emergency vehicles and food deliveries can get around.
Once they are under control then attention can be given to the secondary roads within the resources available. By this approach we try to ensure all major roads around the borough and those outside schools, shopping areas and health centres are kept available for use as best we can. Please visit our gritting page for more information.
The council and its contractors will also try to avoid any delay to waste collection services, but should extreme snowfall and/or ice disrupt the service, revised collection dates will be available on the councils website.
Each year the government releases information on how to keep yourself safe during a heatwave:
The heatwave plan runs from 1 June to 15 September each year.