Council context
This service plan describes how our directorate is working towards the delivery of the Council Plan goals. It presents the first year of strategic activity.
Our strategic actions focus on achieving the goals within the 3 priorities of the plan and activity on how we will be an ambitious, resilient and sustainable organisation.
Throughout the plan there are cross-cutting principles that will underpin the work that is delivered. More information about these strategies can be found online:
The full Council Plan 2023 to 2027 is also available online.
Service context
The Resources Directorate provides a range of internal support functions. These help the council run smoothly and support change and improvement activities.
The directorate also has an external customer focus on local tax collection and the recovery of other sums due for council services and payments to suppliers.
In autumn 2025, the directorate took on responsibility for providing welfare benefits and advice and support to residents.
Through leading the council’s engagement with the Bracknell Forest Cambium Partnership, it will help secure more affordable homes and make Bracknell a thriving town centre.
Current climate
The Workforce Change Programme has successfully reduced the number of agency workers employed across the organisation. This has been achieved through a range of initiatives to attract more permanent staff.
The formal change programme will be stood down, but work on organisational development will continue. This includes embedding the manager behaviour framework, with a focus on making Bracknell Forest a first choice for candidates in a competitive labour market.
While Bracknell Forest is not at risk of a financial breakdown in the immediate future, the need for tight financial controls has never been greater.
An increased focus on driving and tracking delivery of savings through the Business Change Programme will be key to making sure the council has a sustainable financial future.
We intend to seek a transformation partner early in 2026 to 2027. They will provide additional specialist expertise and capacity to help focus and deliver a new operating model. It will have community empowerment and collaboration at its core.
The adoption of the Bracknell Forest Local Plan and masterplans for the Southern Gateway site, including the former High Street car park, provides a clear future focus for the work of the Bracknell Forest Cambium Partnership. Demolition of the former car park will start early in 2026 to 2027 and pave the way for future redevelopment of the site.
Key drivers
Key plans and strategies that support the operational and strategic direction of the directorate include:
- Workforce and Organisational Development Strategy
- Learning and Development Strategy
- Medium Term Financial Plan
- Joint Venture Business Plan
- Business Change Programme