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Equipment
Maintenance records
- Description: Records relating to the maintenance of equipment
- Retention period: 7 years after last modified
- Action: review
- Reasoning: business requirement
- Personal data: yes
- Special category data: no
Finance
Financial records
Operational
Disaster recovery plans
- Description: Disaster recovery information for the service
- Retention period: 1 year after last modified
- Action: review
- Reasoning: Technology Enabled Care Services Association (TSA) requirement
- Personal data: yes
- Special category data: no
Assessments, advice and letters
- Description: includes service level agreements, care plans and reviews
- Retention period: 1 year after service ended
- Action: delete
- Reasoning: TSA requirement
- Personal data: yes
- Special category data: yes
Monitoring - archived customers
- Description: call monitoring data - archived customers
- Retention period: 1 year after service ended
- Action: delete
- Reasoning: TSA requirement
- Personal data: yes
- Special category data: yes
Monitoring - current customers
- Description: call monitoring data - current customers
- Retention period: review every 4 years
- Action: delete
- Reasoning: business requirement
- Personal data: yes
- Special category data: yes
Guidance and procedures
- Retention period: 6 years after superseded
- Action: delete
- Reasoning: business requirement
- Personal data: no
- Special category data: no
Third party contracts
- Description: service level agreements and agreements with third parties and suppliers
- Retention period: 6 years after last modified
- Action: review
- Reasoning: business requirement
- Personal data: no
- Special category data: no
Staff information
- Description: Human Resources (HR) and manager information
- Retention period: refer to HR retention schedules
- Personal data: yes
- Special category data: yes
Auditing
TSA audits
- Description: audit reports
- Retention period: 6 years after last modified
- Action: delete
- Reasoning: business requirement
- Personal data: no
- Special category data: no
Care Quality Commission audits
- Description: audit reports
- Retention period: 6 years after last modified
- Action: delete
- Reasoning: business requirement
- Personal data: no
- Special category data: no