Microsoft Outlook outage

The council's email system has been affected by the global Microsoft Outlook outage. There may also be delays with any requests or queries raised via website forms. 

If you need to contact the council urgently, please phone Customer Services 01344 352000. Thank you for your patience.

Children’s social care and adult social care services update

Due to the issues continuing to affect Microsoft Outlook, the children’s and adult social care teams advise that all urgent requests for support, safeguarding concerns, or care concerns during normal working hours (Monday to Friday, 9am to 5pm) should be made by telephone:

• adult social care: 01344 351500
• children’s social care: 01344 352020 or 01344 352005

Please avoid emailing or using online forms for urgent matters until further notice. This will make sure that your requests are received and actioned promptly. Thank you for your understanding.