Council plan overview report - Quarterly updates on key performance indicators

Published: 2 July 2025

This is the key performance data for quarter 4, 2024 to 2025.

The result is measured against a target. 

It is usually related directly to a council service and an indicator of service effectiveness, efficiency or success.

The result is measured against a forecast. 

It is usually outcome focussed and often not fully in the council’s control. 

Contextual indicators are included as they may impact service delivery, demand and the achievement of wider council goals.

Engaged and healthy communities

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for engaged and healthy communities
Indicator Description Directorate Last period This period Target Status Trend
1.1.2.PI Percentage of school admission appeals upheld Communities 20% 0% 20% Green Getting better
1.1.3.KR Percentage of children with EHCP (5-16yrs) with school placement in borough People 73.4% 73.6% 75% Green Getting better
1.1.3.PI Number of visits to the Look Out Discovery Centre Place 10,966 20,020 19,625 Green Getting better
1.1.4.KR Percentage of children with EHCP issued within a 20-week statutory timeframe - year to date People 43% 52.6% 50% Green Getting better
1.1.4.PI Percentage of annual reviews completed within statutory timeframes - year to date People 65% 62% 50% Green Getting worse
1.1.5.KR Percentage of Early years providers and schools rated good or outstanding People 99% 100% 100% Green Getting better
1.1.6.KR Number of young people involved in universal youth service activities People 222 384 257 Green Getting better
1.2.1.KR Percentage of care leavers (19-21yrs) Not in Education, Employment or Training (NEET) People 53.6% 53.1% 35% Red Getting better
1.3.2.KR Percentage of long-term support recipients at home (not in residential or nursing care) People 72% 71.8% 74% Green Getting worse
1.3.3.KR Percentage of care placements in good or outstanding settings People 89% 82% 82% Green Getting worse
1.4.1.KR Number of visitors to monitored open spaces Place 100,536 78,440 72,000 Green Getting worse
1.4.1.PI Total visits to leisure facilities managed by Everyone Active Communities 284,730 350,849 341,250 Green Getting better
1.4.2.KR Rate of smokers (per 100k) who have quit within 4 weeks of setting quit date - year to date Place 2,005 2,802 3,000 Green Getting better
1.4.2.PI Children and young people visits to Everyone Active leisure facilities Communities 90,859 134,992 95,213 Green Getting better
1.4.3.PI Older people visits to Everyone Active leisure facilities Communities 24,503 27,063 21,788 Green Getting better
1.4.4.PI Visits by customers with a disability to Everyone Active leisure facilities Communities 3,666 7,379 3,368 Green Getting better
1.4.5.PI Active communities or health and wellbeing visits to Everyone Active leisure facilities Communities 6,734 9,995 3,500 Green Getting better
1.4.6.PI Number of young participants in Bikeability cycle training Place 303 381 125 Green Getting better
1.5.1.KR Visits to Bracknell Forest Libraries (excl. home library) - year to date Communities 285,208 381,344 250,000 Green Getting better
1.5.2.KR Number of people using the community asset map web pages - year to date Place 9,880 10,414 7,600 Green Getting better
1.6.1.PI Number of schemes delivered to support Safer Routes to School programme Place 0 3 3 Green Getting better
1.6.2.KR Number of people rough sleeping People 4 6 0 Red Getting worse
1.6.2.PI Percentage of Homelessness Preventions People 64% 61% 58% Green Getting worse
1.6.4.KR Number of households in Temporary Accommodation People 151 160 165 Green Getting worse

Performance annual indicators

Performance annual indicators
Performance annual indicators for engaged and healthy communities
Indicator Description Directorate Last period This period Target Status Trend
1.1.1.PI Percentage of school construction projects rated Good or Excellent Communities New 100% 80% Green Not applicable, new annual indicator

At the end of quarter 4 there were 95 care leavers (19 to 21 years) recorded.* 81 of these were in touch and of these, 43 were not in education employment or training (NEET) (53.1%). This is compared to 64 recorded (56 of these were in touch) at the end of quarter 3, of which 30 were NEET (53.6%).

The result of 53.1% is indicative of a continued focus and development of the offer for young people leaving care aged 19-21 and is a slowly improving picture.

There are a number (15) of Care Leavers that are not deemed about to access education, employment or training (EET) due to reasons of ill health, pregnancy or parenthood.

As a priority, the key focus at present is the 29 young adults who are NEET for other potential reasons that need further context. There is a plan to address this by utilising existing Life Chances forum to 'deep dive' this cohort, to identify barriers and to creatively plan as a multi-agency network how to address that and identify opportunities.

The Corporate Parenting Strategy is out for public consultation at present but is hoped to have an impact on the council wide offer and approach to Care Leavers. During the quarter the council hosted an Insights Day, developed a plan with adult learning colleagues and have continued to network and build rapport with local partners. With the co-ordinated focus on delivering support and the deep dive approach described above, it is hoped that there will be more positive outcomes for young care leavers reflected in a continuing positive trend reported in future periods.

*Numbers of NEET appear to have increased but this is not an accurate picture. In line with the Department for Education's reporting requirements, the data is gathered on a young person's birthday, therefore is not 'live'. The overall picture around care leavers continue to slowly improve through engagement from the leaving care team, work experience opportunities from the council and the council considering care leavers for all roles graded.

Whilst the number of rough sleepers shows as increasing, the actual number has reduced from 10 identified in the official annual count in November 2024.

Rough sleeping has increased by at least 20% nationally - as at November 2024. 

Work continues to make sure support and assistance is available to anyone sleeping rough in the borough. 

Data for this indicator is 'live' taken from the council’s outreach service, where officers go out and actively try to support those rough sleeping 2 to 3 times a week.

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for engaged and healthy communities
Indicator Description Directorate Last period This period Forecast Status Trend
1.2.2.KR Child Protection Plan rate per 10,000 People 49.9 59.3 47 Red Not applicable for tolerance type
1.2.3.KR Percentage of early help caseload stepped up to statutory social care following assessment People 9.3% 16% 11% Red Not applicable for tolerance type
1.4.4.KR Clients continuing to live independently without primary or secondary mental health care People 67% 67% 33% Green No change
1.5.3.KR Groups using council owned community centres (average per centre) Communities 17 17 18 Green No change
1.5.4.KR Volunteers registered with Involve for volunteering pool Communities 402 414 265 Green Getting better
1.6.1.CI Completions of new homes in line with housing trajectory Place 287 416 508 Red Getting better
1.6.1.KR Additional affordable homes completed (affordable rented and shared ownership) People 34 11 19 Red Getting worse
1.6.3.KR Total recorded crime excluding fraud (crime rate per 1k for headline offences) (year to date) People 62.1 62.1 60 Green No change

Contextual annual indicators

Contextual annual indicators
Contextual annual indicators for engaged and healthy communities
Indicator Description Directorate Last period This period Forecast Status Trend
1.3.1.CI Percentage of over 65s still at home 91 days after discharge to reablement services People New 85.4% 87% Green Not applicable, new annual indicator
1.6.2.CI Affordable housing completions on qualifying sites (percentage) People New 13% 35% Red Not applicable, new annual indicator

The Child Protection Plan (CPP) rate per 10,000 has continued to increase in quarter 4, with the position at the end of March being 59.3. This is much higher than last year, but closer to the previous year 2022 to 2023. Bracknell Forest Council tends to be higher than statistical neighbours and national rates when compared with data from previous years (current data not yet available).

Work is continuing to make sure that our Child Protection Plan thresholds are appropriate through various levels of scrutiny and oversight. Analysis indicates that, as reported at quarter 3, the most significant contributor to rising CPP numbers is an increase in Section 47 enquiries in Children's Social Care that subsequently lead to an Initial Child Protection Conference (ICPC). The rate per 10,000 of children having an ICPC rose from 48.5% at the end of 2024 to 76.8% at the end of 2025.

At the end of quarter 4, there has been a noticeable increase in step-ups to Children's Social Care. The quarterly target is 11%, however the actual average for 2024 to 2025 has been 14.5%.

These transitions have been overseen by the regular Early Help and Social Care step up/step down meeting, ensuring their appropriateness. Additionally, focused quality assurance audits have provided further reassurance that these step-ups are indeed appropriate.

The Early Help Head of Service and Assistant Director have discussed and agreed on the next steps. They plan to review the number of children entering statutory processes, proceeding to initial assessments, closing cases and returning directly to Early Help following the step-up process. This review will help us better understand the outcomes and determine if the base target for 2025 to 2026 is an appropriate measure.

There were 72 completions in quarter 4 on large and medium sites (66 dwelling completions on large sites and 6 completions on medium sites). These were as follows:

Large sites:

  • 9 dwellings on land north of Tilehurst Lane and west of South Lodge (Deansfield Rise), Binfield
  • 5 dwellings on Beaufort Park Offices (The Evergreens), Bracknell
  • 19 dwellings on TRL Phase 4a (Bucklers Park), Crowthorne
  • 7 dwellings on TRL Phase 4b (Bucklers Park), Crowthorne
  • 4 dwellings at Sandhurst Lodge, Wokingham Road, Sandhurst (site complete)
  • 4 dwellings on Warfield Area 2, Phase 6 (Berkeley Homes), Warfield
  • 5 dwellings on Warfield Area 1, Parcel 3 (Taylor Wimpey, Maize Gardens), Warfield
  • 2 dwellings on Warfield Area 1, Parcel 4 (Taylor Wimpey, Skylarks), Warfield
  • 8 dwellings on land south of Forest Road, Newell Green (Redrow Homes), Warfield
  • 3 dwellings at Palm Hills Estate, London Road (Shanly Homes), Winkfield

Medium sites:

  • Loss of 1 dwelling at Longcroft, Winkfield through demolition
  • 7 dwellings at 26 High Street, Bracknell

In addition, small site visits revealed that there had been 20 net completions on small sites throughout the year.

Furthermore, completions on specialist housing falling within Classes C3, C2 and C2a amounted to 17 net:

  • C2: -21 net (The former Ladybank, Bridgewell Centre Bracknell - medium site)
  • C2a: 31 net (Royal Military Academy, Sandhurst - large site)
  • C3 specialist: 7 net (Binfield House, Binfield - large site)

The total net completions for the 2024 to 2025 monitoring period across all sites is 416 net. This is below the predicted figure of 503 in the Housing Trajectory at March 2023 in the Bracknell Forest Local Plan. The difference has been caused by some sites not coming forward as anticipated plus the lapsing of a permission at Lily Hill Park (33 units).

A total of 1,448 units are under construction across all sites at the end of the 2024 to 2025 monitoring year. This represents an increase on the previous monitoring year when, 748 units across all site were under construction.

37 affordable housing completions were expected this quarter, but by the end of March only 11 had fully completed. 

Minor delays in construction on 3 sites has meant that the other 26 homes scheduled for completion this quarter have been delayed to April 2025 and will be counted in quarter 1 of 2025 to 2026 instead. If these homes had completed as expected, then annual completions would have been 83, in line with the forecast of 75.

During the monitoring year 2024 to 2025, 2 sites that include affordable housing have been totally completed. The details are:

  • Coopers Hill, Bracknell where 13 (12 flats and 1 house) out of 52 units are affordable giving a total of 25% affordable
  • The former TRL (Bucklers Park), Phase 3b, Crowthorne where 13 (flats) out of 120 units are affordable giving a total of 10% affordable

The percentage achieved over these 2 sites is therefore 15% affordable.

In addition there were 3 sites with site areas of 0.5ha or more (that is, qualifying sites under current policy) that did not provide any affordable housing:

  • The former Larkfield, Winkfield: 0.76ha (10 gross) Permitted June 2022
  • Sandhurst Lodge, Sandhurst: 4.7ha (4 gross) Permitted June 2018
  • The former Winkfield Park (Brockhill House), Winkfield: 3.5ha (10 gross) Permitted May 2020

The percentage achieved over all fully completed sites is therefore 13% affordable.

Whilst this is below the current target (35%) set out in Policy LP16 of the Bracknell Forest Local Plan, all the above permissions were granted prior to the adoption of the Bracknell Forest Local Plan under a different policy regime. As far as the former TRL site is concerned, the outline permission (13/00575/OUT) was granted based on providing not less than 10% affordable housing on site and a commuted sum.
 

Thriving and connected economy

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for thriving and connected economy
Indicator Description Directorate Last period This period Target Status Trend
2.3.1.KR Percentage of neighbourhood centres passing street cleansing checks to contract standard Communities 86% 100% 90% Green Getting better

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for thriving and connected economy
Indicator Description Directorate Last period This period Forecast Status Trend
2.1.1.KR Unemployment rate of the working age, economically active population Place 3.3% 3.3% 2.5% Red No change
2.1.2.KR Apprenticeship starts since start of academic year Place 730 730 730 Green No change
2.2.1.KR Net additional dwellings within Bracknell Town Parish (year to date) Resources 410 604 567 Green Getting better
2.2.3.KR Footfall within Bracknell town centre (percentage change since previous year) Place 95% 93% 105% Amber Getting worse
2.3.1.CI Number of streetworks permit applications received Place 1,282 1,590 1,918 Green Not applicable for tolerance type
2.3.2.KR Percentage of occupied units on neighbourhood parades owned by the council Place 98% 98% 100% Green No change
2.4.3.KR Percentage of occupied light industrial units owned by the council Place 93% 93% 95% Green No change

The latest data available shows the unemployment rate has remained the same as the previous reporting quarter. Regionally there has been an increase in unemployment, this is also reflected in unemployment levels for neighbouring local authorities. 

The Bracknell Forest Skills Hub launched in September 2024 seeks to address this issue. To date 76 career seeker consultations have taken place.

Green and sustainable environment

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for green and sustainable environment
Indicator Description Directorate Last period This period Target Status Trend
3.1.1.KR Recycling contamination rate - percentage of blue bin collection that is incorrect Communities 14.7% 14% 15% Green Getting better
3.1.5.KR Number of trees being supported during the quarter to independence Place 4,041 11,756 1,900 Green Getting better
3.2.2.KR Number of hours volunteering with parks and countryside activities Place 5,980 7,037 7,200 Green Getting better
3.3.3.KR Green travel miles recorded through the eco-rewards scheme Place 30,614 34,228 25,000 Green Getting better

Performance annual indicators

Performance annual indicators
Performance annual indicators for green and sustainable environment
Indicator Description Directorate Last period This period Target Status Trend
3.1.1.PI Recycling rate - percentage of household waste sent for reuse, recycling and composting Communities 56% 54% 55% Green Getting worse
3.1.2.PI Landfill rate - percentage of municipal waste landfilled Communities 8% 13% 10% Amber Getting worse

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for green and sustainable environment
Indicator Description Directorate Last period This period Forecast Status Trend
3.1.1.CI Renewable energy generated through Council estate, including maintained schools (Kw) Place 912 808 600 Green Getting worse
3.1.2.KR Percentage of homes that have a SAP rating of Band C or above (including park homes) Communities 53.43% 52.72% 53% Green Getting better
3.1.3.KR Number of publicly available charge points per 100,000 population Place 84.3 113.5 80.6 Green Getting better
3.2.1.KR Suitable Alternative Natural Greenspace and other Open Space of Public Value secured (year to date) Place 25.08 28.34 13.01 Green Getting better
3.3.1.KR Number of journeys across Thames Valley Buses supported network Place 98,755 90,715 90,875 Green Getting worse
3.3.2.KR Community Infrastructure Levy Income (including liability and demand notices) (year to date) Place £5,725,825 £7,027,243 £3,162,400 Green Getting better

Contextual annual indicators

Contextual annual indicators
Contextual annual indicators for green and sustainable environment
Indicator Description Directorate Last period This period Forecast Status Trend
3.2.3.KR Average percentage biodiversity net gain across new developments Place New 10.2% 10% Green Not applicable, new annual indicator

Ambitious, resilient and sustainable organisation

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for ambitious, resilient and sustainable organisation
Indicator Description Directorate Last period This period Target Status Trend
4.1.01.PI Percentage of complaints investigated and upheld by Local Government and Social Care Ombudsman Communities 100% 100% 72% Red No change
4.1.02.PI Percentage of Subject Access Requests processed within statutory timeframes Communities 79% 92% 75% Green Getting better
4.1.03.PI Percentage of Freedom of Information requests completed within statutory timeframes Communities 82% 93% 80% Green Getting better
4.1.04.PI Percentage of council-wide corporate complaints responded to within agreed timescale Communities 80% 82% 75% Green Getting better
4.1.05.PI Percentage of corporate maintenance projects completed on time and on budget Place 100% 100% 70% Green No change
4.1.08.PI Percentage of minor planning applications decided within time or with an extension of time Place 90% 76.3% 90% Amber Getting worse
4.1.09.PI Percentage of major planning applications decided within time or with an extension of time Place 89% 100% 85% Green Getting better
4.2.1.a.PI Value of general fund savings from the Business Change Programme (year to date) Resources £40,000 £175,000 £500,000 Red Getting better
4.2.1.b.PI Reduction in agency spend from Business Change Programme (year to date) Resources £1,000,000 £2,800,000 £1,000,000 Green Getting better
4.2.1.c.PI Value of savings from Safety Valve programme (year to date) Resources £1,100,000 £1,100,000 £500,000 Green No change
4.2.2.PI Council Tax collection rate (year to date) Resources 80.5% 96.8% 97% Green Getting better
4.2.3.PI Business Rates collection rate (year to date) Resources 83.4% 99.7% 98% Green Getting better
4.2.4.PI Debt outstanding as a percentage of gross debt Resources 3.2% 2.5% 7% Green Getting better
4.2.5.PI Total debt as a percentage of core spending Resources 92% 92% 220% Green No change
4.5.1.PI Percentage of Bracknell Forest Council staff undertaking apprenticeships (excluding schools) Resources 3.5% 3.8% 4.8% Red Getting better
4.5.2.PI Turnover rate Bracknell Forest Council staff (excluding schools) (12 month average) Resources 9.6% 8.9% 13.5% Green Getting better
4.5.3.PI Vacancy rate Bracknell Forest Council staff (excluding schools) Resources 11.8% 9.97% 12.9% Green Getting better
4.5.4.PI Percentage of agency workers council wide (excluding schools) Resources 5.2% 3.5% 4.5% Green Getting better
4.5.5.PI Percentage of agency workers covering a vacant post Resources 62% 70.2% 85% Red Getting better

Performance annual indicators

Performance annual indicators
Performance annual indicators for ambitious, resilient and sustainable organisation
Indicator Description Directorate Last period This period Target Status Trend
4.1.06.PI Percentage A class roads defined ‘red’ vs. Dept for Transport road condition index Place 7% 6.4% 8% Green Getting better
4.1.07.PI Percentage B & C class roads defined ‘red’ vs. Dept for Transport road condition index Place 4% 3% 5% Green Getting better
4.1.10.PI Percentage of total number of data breaches reportable to ICO Communities New 6% 7% Green Not applicable, new annual indicator

The Local Government and Social Care Ombudsman (LGSCO) issued one final decision following an investigation in quarter 4. The complaint was upheld. The council has carried out all the actions recommended by the Ombudsman to remedy the complaint.

The LGSCO considered 3 further complaints this quarter. Two were not investigated as they were outside the Ombudsman's jurisdiction. One was not investigated because an investigation would not add anything to the council's response, suggesting a full response had already been provided by the council.

The LGSCO is selective in the complaints it investigates and has said it is less likely to carry out investigations on 'borderline' issues. This leads to a naturally high percentage of complaints being upheld.

Whilst the Neighbourhood Regeneration and Assets programme has successfully secured sufficient capital income to fund the council's transformation activity, revenue savings identified have fallen short of the target of £250,000, with approximately £35,000 being saved this year.

The shortfall in savings will be rolled forward to 2025 to 2026. The Digitalisation and Efficiency programme has focused this year on analysis of technology and assessment of the scale of opportunity for financial savings, as well as delivering on digital improvement work and improving efficiency using AI. 

The savings target for the Digitalisation and Efficiency programme will be rolled forward to 2025 to 2026.

The number of apprentices has gone up by 11% in the last quarter. However the number of staff employed has also gone up so the percentage rise in apprentices is not as high as we would like. We continue to encourage apprentices across the organisation.

There are several Access to Education Tutors which are not in the establishment.

These are working reduced hours and it is hoped the number will reduce next quarter. The number of agency workers has reduced substantially over the last quarter so percentages will naturally be lower taking this into account.

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for ambitious, resilient and sustainable organisation
Indicator Description Directorate Last period This period Forecast Status Trend
4.1.2.CI Number of wedding ceremonies or civil partnerships conducted in the council’s ceremony rooms Communities 208 238 187 Green Getting better
4.1.3.CI Percentage of planning appeals dismissed Place 80% 50% 66% Red Getting worse
4.2.1.CI Section 106 income recovered Communities 29,213 49,227 29,375 Green Getting better
4.3.3.CI Vehicles and internal combustion engine powered plant converted to electric (highways work) Place 7 7 5 Green No change
4.3.4.CI Energy saved from modification to electrical assets (kWh) (year to date) Place 120,900 182,579 91,800 Green Getting better
4.4.1.CI Number of electors on the register Communities 94,797 95,293 92,105 Green Not applicable for tolerance type
4.4.2.CI Number of properties listed on the electoral register Communities 56,153 56,457 55,800 Green Not applicable for tolerance type
4.4.3.CI Number of permanent postal voters Communities 13,248 12,990 12,696 Green Getting worse
4.5.1.CI Percentage of women in the top 5% of staff earners Resources 63.4% 62.5% 55% Green Getting worse
4.5.2.CI Percentage of Black and Minority Ethnic in the top 5% of staff earners Resources 16.3% 17.8% 15% Green Getting better
4.5.3.CI Percentage of disabled staff in the top 5% of staff Resources 8.8% 9.8% 9% Green Getting better
4.5.4.CI Percentage of employees with a disability Resources 4.6% 4.9% 10% Red Getting better
4.5.5.CI Percentage of employees from a Black and Minority Ethnic background Resources 12.1% 12.1% 11.8% Green Getting worse

Contextual annual indicators

Contextual annual indicators
Contextual annual indicators for ambitious, resilient and sustainable organisation
Indicator Description Directorate Last period This period Forecast Status Trend
4.1.1.CI Number of near miss data breaches Communities New 10 15 Green Not applicable, new annual indicator
4.3.1.CI Scope 1 and 2 emissions from direct Council operations (consumption of fossil fuels) Communities 3,649 2,989 2,789 Green Getting better
4.3.2.CI Tonnage of low carbon road material used within planned highway maintenance programmes Place New 8,812 7,700 Green Not applicable, new annual indicator
4.5.6.CI Gender pay gap Resources 15% 14.9% 10% Green Getting better

Only 50% of appeals were dismissed, falling below the 66% target. Of the 3 appeals allowed, 2 related to tree applications. One was allowed as the Inspector concluded that the felling was justified on safety grounds. In the second, the Inspector considered that the tree did not make a significant contribution to the amenity of the area and therefore the proposed works would not have a materially harmful effect on amenity.

The planning appeal that was allowed is situated within the Green Belt. The Inspector accepted that the lawful use of a residential annexe was as a separate residential unit and yet took its size into account in the Green Belt calculations given its subservient scale and close relationship to the main house.

Although the target was not met for this quarter, a review of the appeals suggests that they were all determined by the Inspectors based on the specific and unique facts of each case and so they do not have wider implications for the application of development plan policy or decision-making.

Regular reminders for staff to record their disability have appeared over the last quarter. Numbers are improving but still work to do on this area. Liaison with the Staff Disability and Neurodiversity group will happen over the next few months.