Council plan overview report - Quarterly updates on key performance indicators

Published: 28 January 2026

This is the key performance data for quarter 2, 2025 to 2026.

The result is measured against a target. 

It is usually related directly to a council service and an indicator of service effectiveness, efficiency or success.

The result is measured against a forecast. 

It is usually outcome focussed and often not fully in the council’s control. 

Contextual indicators are included as they may impact service delivery, demand and the achievement of wider council goals.

Engaged and healthy communities

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for engaged and healthy communities
Indicator Description Directorate Last period This period Target RAG status Trend
1.1.2.PI Percentage of school admission appeals upheld Communities 3% 0% 20% Green Better
1.1.3.KR Percentage of children with EHCP (5 to 16 years) with school placement in borough People 72.8% 75.2% 76% Green Better
1.1.3.PI Number of visits to the Look Out Discovery Centre Place 20,843 26,502 19,875 Green Better
1.1.4.KR Percentage of children with EHCP issued within a 20-week statutory timeframe - year to date People 100% 100% 53% Green No change
1.1.4.PI Percentage of EHCP annual reviews completed within statutory timeframes - year to date People 70% 81.7% 60% Green Better
1.1.5.KR Percentage of Early years providers and schools rated good or outstanding People 98% 98% 100% Green No change
1.1.6.KR Number of young people involved in universal youth service activities People 275 285 270 Green Better
1.2.1.KR Percentage of care leavers (19 to 21 years) Not in Education, Employment or Training (NEET) People 53.8% 59.5% 34% Red Worse
1.3.2.KR Percentage of long-term support recipients at home (not in residential or nursing care) People 70.5% 70.9% 74% Green Better
1.3.3.KR Percentage of adult care placements (residential or nursing) in good or outstanding settings People 82.3% 73.5% 82% Amber Worse
1.4.1.KR Number of visitors to monitored open spaces Place 79,176 97,471 73,440 Green Better
1.4.1.PI Total visits to leisure facilities managed by Everyone Active Communities 401,639 394,408 358,312 Green Worse
1.4.2.KR Rate of smokers (per 100k) who have quit within 4 weeks of setting quit date - year to date Place 3,038 770 1,000 Red Worse
1.4.2.PI Children and young people visits to Everyone Active leisure facilities Communities 126,233 142,154 100,198 Green Better
1.4.3.PI Older people visits to Everyone Active leisure facilities Communities 29,909 32,873 22,877 Green Better
1.4.4.PI Visits by customers with a disability to Everyone Active leisure facilities Communities 9,554 13,342 3,537 Green Better
1.4.5.PI Active communities or health and wellbeing visits to Everyone Active leisure facilities Communities 6,048 9,869 3,675 Green Better
1.4.6.PI Number of young participants in Bikeability cycle training Place 341 277 160 Green Worse
1.4.7.PI Percentage of invited population who received a health check (uptake) Place 32.7% 69.3% 75% Green Better
1.4.8.PI Percentage of babies received a 6 to 8 week review by the time they were 8 weeks Place 93.5% 95.3% 95.0% Green Better
1.4.9.PI Percentage of children who received a 2 to 2.5 year review Place 92.7% 92.6% 95% Green Worse
1.5.1.KR Visits to Bracknell Forest Libraries (excluding home library) - year to date Communities 99,073 190,982 142,500 Green Better
1.5.2.KR Number of people using the community asset map web pages - year to date Place 10,995 11,436 11,500 Green Better
1.6.1.PI Number of schemes delivered to support Safer Routes to School programme Place 0 0 0 Green No change
1.6.2.KR Number of people rough sleeping People 4 4 0 Amber No change
1.6.2.PI Percentage of homelessness preventions People 71% 55% 58% Green Worse
1.6.4.KR Number of households in temporary accommodation People 145 154 157 Green Worse

In line with the Department for Education's (DofE) formal reporting requirements, the data is gathered on a young person's birthday, therefore is not 'live'. The result of 59.5% Not in Education, Employment or Training (NEET) formally reported at quarter 2, reflects those who have had qualifying birthdays during the period - half of the whole cohort.

At the end of quarter 2 there were a total of 128 former qualifying care leavers aged 18 to 24 years. 52 of these young people are recorded as NEET, 16 for reasons of pregnancy, parenting or illness. Therefore, the overall NEET data for this age group is 40.6% as opposed to 59.8%.

This is an improving picture, reflective of work to improve outcomes and opportunities for those we work with. There has been a review of the definition of NEET/EET status in line with DofE guidance so they are reflected as the correct status. The Life Chances meeting is adapted to focus on EET data and establishing clear plans and themes around those who are NEET.

Work has also been completed with the Business Intelligence team to record EET status in a timely manner in order that monthly data reflects the current position.

Care Experienced Champions meetings have taken place monthly, there will be activities during Work Experience Week in November and an open day at Open Learning Centre and Bracknell and Wokingham College exclusively for care leavers. Corporate parenting training is being rolled out further during quarter 3.

As reported under action ‘COM.4.01 Increase uptake of smoking cessation services among communities with higher prevalence’, the Stop Smoking service has successfully engaged a greater number of individuals, but this has not translated into a significant increase in the overall number of people quitting within their 4-week quit date, which this indicator relates to.

Efforts are ongoing to collaborate with the provider to improve this result going forward and there are a number of activities, noted under action COM.4.01 to improve engagement in smoking cessation programmes for priority groups, including working alongside lung health checks, collaborating with Frimley Hospital and recruiting a Tobacco Control Officer. The reported result is the latest available at the time of the report quarter 1 2025 to 2026).

As reported in the quarter 1 report, the indicator and key result ‘1.4.3.KR Number of children engaged in the creative conversations on healthy eating’ is no longer applicable and has been removed from the report.

The pilot programme was not extended into 2025 to 2026, pending a full needs assessment into the whole system approach to healthy weight which is currently being undertaken.   To reflect the importance of children’s health to the delivery of the Council Plan priority ‘Engaged and healthy communities’, it is proposed to report an alternative two indicators in line with National Child Measurement Programme (NCMP) instead.

Annual results for 2024 to 2025 for ‘% of Reception Year children overweight or obese’ and ‘% of Year 6 children overweight or obese’ will be reported at quarter 3 2025 to 26.  Both results will be reported as contextual indicators, as they are outcome focussed and not wholly within the council’s control.

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for engaged and healthy communities
Indicator Description Directorate Last period This period Forecast RAG status Trend
1.2.1.CI Number of children assessed level 2 or 3 on the exploitation tool - year to date People 9 21 15 Amber Not applicable: Plan is best
1.2.2.KR Child Protection Plan (CPP) rate per 10,000 People 57.2 56.9 47 Red Not applicable: Plan is best
1.2.3.KR Percentage of early help caseload stepped up to statutory social care following assessment People 22% 14% 11% Amber Not applicable: Plan is best
1.4.4.KR Percentage of clients continuing to live independently without primary or secondary mental health care People 83% 71% 50% Green Worse
1.5.3.KR Groups using council owned community centres (average per centre) Communities 16 19 18 Green Better
1.5.4.KR Volunteers registered with Involve for volunteering pool Communities 414 471 270 Green Better
1.6.1.CI Completions of new homes in line with housing trajectory - year to date Place 126 253 300 Red Better
1.6.1.KR Additional affordable homes completed (affordable rented and shared ownership) People 22 6 19 Red Worse
1.6.3.CI Percentage of affordable housing units (gross) granted planning permission on qualifying sites Place 30% 38% 35% Green Better
1.6.3.KR Total recorded crime excluding fraud (crime rate per 1k for headline offences) - year to date People 60.2 58.6 60 Green Better

There is an overall rise in children becoming subject of a Child Protection Plan (CPP). Comparison data from neighbouring councils shows that Bracknell's overall increase since November 2024 is 28% whilst Slough is 39%; Reading 43%; Wokingham 31% and West Berkshire 3%.

A review of the data to explore trends has shown that the increase is due to bigger sibling groups, more children being put on plan than coming off and more Initial Child Protection Conferences (ICPC).  Analysis has shown that the length of time on a CPP is not contributing to the increase.  There is strong oversight and scrutiny of children coming to ICPC and on those already on a plan.  Continued close collaboration between teams is ensuring that children are appropriately brought to conference and made subject to a CPP where appropriate, to keep them safer.

There were 127 net completions during July to September.  These comprised of 116 net completions on large sites and 11 net completions on medium sites.   Completions for this quarter were below the target that was set in the Bracknell Forest Local Plan Housing Trajectory.

This reflects the reported weakening in the housing market due to a decrease in buyer demand for new dwellings.  At the time of the report, there were 1,144 dwellings under construction.  It is difficult to predict how many of those will be completed by 31 March 2026 due to a multitude of factors beyond the control of the council.

A total of 33 affordable homes were forecast to complete this quarter. However 27 of these across 3 separate sites have been subject to developer delays.

Further information on the cause of these delays is being sought in order to readjust forecasts for the remainder of the year, however the expectation at this stage is that the annual target of 77 will be achieved.   Year to date 28 affordable homes have been completed versus a forecast at the end of September 2025 of 38.

Thriving and connected economy

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for thriving and connected economy
Indicator Description Directorate Last period This period Target RAG status Trend
2.3.1.KR Percentage of neighbourhood centres passing street cleansing checks to contract standard Communities 94% 100% 90% Green Better
2.4.1.PI New businesses signed to Healthy Workforce Programme - year to date Place 3 5 2 Green Better

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for thriving and connected economy
Indicator Description Directorate Last period This period Forecast RAG status Trend
2.1.1.KR Unemployment rate of the working age, economically active population Place 3 3.1 2.7 Amber Worse
2.1.2.KR Apprenticeship starts since start of academic year - year to date Place 590 660 656 Green Better
2.2.1.KR Net additional dwellings within Bracknell Town Parish - year to date Resources 27 72 78 Green Better
2.2.3.KR Footfall within Bracknell town centre (percentage change since previous year) Place N/A See note below 106 RAG not available N/A
2.3.1.CI Number of streetworks permit applications received Place 1,594 1,881 1,250 Red Not applicable: Plan is best
2.3.2.KR Percentage of occupied units on neighbourhood parades owned by the council Place 97 97 100 Green No change
2.4.3.KR Percentage of occupied light industrial units owned by the council Place 91 95 95 Green Better

The Lexicon’s data monitoring system remains under review and at the time of the report a result for footfall within the town centre was not available.

However, the Lexicon reports that it continues to perform very well, showing growth and outperforming regional averages and UK trends. Consumer spending has also increased, surpassing inflation and the British Retail Consortium trends.

The high occupancy rate across the town currently stands at an impressive 99% by floor area. This is a testament to the great mix of retail stores, restaurants, charity shops, and independents that are resonating exceptionally well with our visitors. The positive response to The Lexicon marketing events and promotions such as Summer Safari, Lexicon Live, and Dinner & Movie, has been very encouraging.

The current unit occupancy rate is at an all-time high since the opening in 2017 and underscores the success being achieved.

This is a contextual indicator as the number of applications is outside of the council's control. While the increase in permit applications during the quarter is beneficial to the council in financial terms, the higher-than-expected number of applications means it is challenging to keep key routes clear.

Some of the applications were the result of faults, bursts, escapes which are unplanned, but combined with the amount of planned work, causes some angst among the normal travelling public.

The aim is that the approval of a Lane Rental will improve this situation (see action ORG.1.20).  The scheme is designed to charge works promoters for working on the 10% of busiest roads at the busiest times and will help the council minimise disruption caused by road and street works.

Green and sustainable environment

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for green and sustainable environment
Indicator Description Directorate Last period This period Target RAG status Trend
3.1.1.KR Recycling contamination rate - percentage of blue bin collection that is incorrect Communities 15.8 13.7 14.8 Green Better
3.1.5.KR Number of trees being supported during the quarter to independence Place 11,756 11,756 9,405 Green No change
3.2.2.KR Number of hours volunteering with parks and countryside activities - year to date Place 1,964 3,743 3,600 Green Better
3.3.3.KR Green travel miles recorded through the eco-rewards scheme Place 45,322 34,046 25,000 Green Worse

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for green and sustainable environment
Indicator Description Directorate Last period This period Forecast RAG status Trend
3.1.1.CI Renewable energy generated through council estate, including maintained schools (Kw) Place 911Kw 911Kw 700Kw Green No change
3.1.2.KR Percentage of homes that have a SAP rating of Band C or above (including Park Homes) Communities 54.1% 54.5% 53.5% Green Better
3.1.3.KR Number of publicly available charge points per 100,000 population Place 87.5 96.9 100.8 Green Better
3.2.1.KR Suitable Alternative Natural Greenspace and other Open Space of Public Value secured - year to date Place 0 1.8 2.0 Green Better
3.3.1.KR Number of journeys across Thames Valley Buses (TVB) supported network Place 109,005 111,717 93,750 Green Better
3.3.2.KR Community Infrastructure Levy Income (including liability and demand notices) - year to date Place £929,130 £3,155,408 £1,581,200 Green Better

Contextual annual indicators

Contextual annual indicators
Contextual annual indicators for green and sustainable environment
Indicator Description Directorate Previous period This period Forecast RAG status Trend
3.1.4.KR Total territorial emissions within council area (excl. motorways/rail) (kT Co2e) Communities 386.1kT Co2 357.7kT Co2 371.1kT Co2 Green Better

Ambitious, resilient and sustainable organisation

Performance quarterly indicators

Performance quarterly indicators
Performance quarterly indicators for ambitious, resilient and sustainable organisation
Indicator Description Directorate Last period This period Target RAG status Trend
4.1.01.PI Percentage complaints investigated and upheld by Local Government and Social Care Ombudsman - year to date Communities 67% 78% 60% Green Worse
4.1.02.PI Percentage of Subject Access Requests processed within statutory timeframes Communities 83% 87% 77% Green Better
4.1.03.PI Percentage of Freedom of Information requests completed within statutory timeframes Communities 92% 90% 82% Green Worse
4.1.04.PI Percentage of council-wide corporate complaints responded to within agreed timescale Communities 94% 91% 80% Green Worse
4.1.05.PI Percentage of capital corporate maintenance projects completed on time and on budget - year to date Place 70% 70% 70% Green No change
4.1.08.PI Percentage of minor planning applications decided within time or with an extension of time Place 75% 73% 90% Red Worse
4.1.09.PI Percentage of major planning applications decided within time or with an extension of time Place 57% 100% 85% Green Better
4.1.11.PI Percentage of complaints investigated and upheld by LGSCO where council already provided satisfactory remedy - year to date Communities 0% 29% 12% Green Better
4.2.1.a.PI Value of general fund savings from the Business Change Programme - year to date Resources £0 £196,000 £250,000 Red Better
4.2.1.b PI Reduction in agency spend from Business Change Programme - year to date Resources £0 £370,000 £50,000 Green Better
4.2.1.c PI Value of savings from Safety Valve programme - year to date Resources £142,000 See note below £500,000 RAG not available N/A
4.2.2.PI Council Tax collection rate - year to date Resources 28.1% 55% 54% Green Better
4.2.3.PI Business Rates collection rate - year to date Resources 32.9% 61% 56% Green Better
4.2.4.PI Debt outstanding as a percentage of gross debt Resources 3.8% 4.3% 7% Green Worse
4.2.5.PI Total debt as a percentage of core spending Resources 85% 88% 221% Green Worse
4.5.1.PI Percentage of Bracknell Forest Council staff undertaking apprenticeships (excluding schools) Resources 3.3% 3.9% 5.0% Red Better
4.5.2.PI Turnover rate Bracknell Forest Council staff (excluding schools) - 12 month average Resources 8.9% 9.6% 12.7% Green Worse
4.5.3.PI Vacancy rate Bracknell Forest Council staff (excluding schools) Resources 9.7% 10.1% 12.6% Green Worse
4.5.4.PI Percentage of agency workers council wide (excluding schools) Resources 4.4% 4.4% 4.0% Green Worse
4.5.5.PI Percentage of agency workers that are not covering an established post Resources 25.4% 22.6% 32.0% Green Better

Within quarter 2, a total of 22 applications were determined, only 16 of which were determined either within the statutory deadline or with an agreed extension of time.  (Compared 21 of 28 being determined in time during quarter 1, 75%).

Officers liaise with applicants to make sure that the decision taken on any planning application is robust and this can involve requesting revisions or clarification before a decision can be made. Agreement to an extension of time is requested, to cover the period taken by the applicant to submit any required information and for its consideration by officers. In instances where applications are refused it is unusual for an applicant to agree to an extension of time, however even when the application is ultimately approved some applicants do not respond or do not agree to such a request. This was the case in relation to the 6 applications (2 refusal and 4 approvals) within this reporting period.

The quarter 2 result falls short of the council’s aspirational target of 90% for this reporting measure, but is above the general threshold of 70% (12-month average) set by government to make sure of adequate service levels in respect of the determination of planning applications. Bracknell Forest Council decided 85% of minor planning applications in time or within extension during 2024/25 vs. a national result of 87%.

To date £146,300 savings have been delivered through the digitalisation and efficiency programme, with a further £125,000 due to be delivered by the end of the financial year. £49,700 savings have been delivered through the neighbourhood regeneration and assets programme. 

As reported under action ORG.1.02, whilst some revenue savings have been identified through the neighbourhood regeneration and assets programme, the current programme will not deliver the scale of savings required. The programme is being reprioritised and aligned to the 3-year strategic planning to achieve savings over a longer term.

At this stage in the financial year, it remains challenging to provide an accurate forecast of full year costs and associated savings. The savings target continues to be directly linked to interventions identified within the Safety Valve programme.

As outlined in action COM.1.18, delivery of these interventions continues to be on track. However, due to ongoing volatility in demand and unit costs, a reliable estimate is not yet available. It is anticipated that by quarter three, a more robust forecast will be possible, enabling clearer reporting against the savings target.

Whilst there have been new apprentices this quarter within the Public Health team, the overall percentage remains below target.  Apprenticeship opportunities will be promoted during National Apprentice Week for existing council employees who may wish to undertake an apprenticeship as part of their development and training (9-15 February 2026).

In addition to the targeted campaign during quarter 3, the recruitment team routinely flag vacant positions that have been identified by the manager as potentially suitable for an apprentice.  Learning and Development also forward any training requests that could potentially be met by an apprenticeship, and personal development requests from appraisals are followed up.

Discussions at Department Management Teams (DMTs) encourage use of an apprenticeship to attract candidates to hard to fill roles and reminders about the opportunities provided an apprenticeship are communicated to staff through Forest Views Extra and manager newsletters.

Contextual quarterly indicators

Contextual quarterly indicators
Contextual quarterly indicators for ambitious, resilient and sustainable organisation
Indicator Description Directorate Last period This period Forecast RAG status Trend
4.1.2.CI Number of wedding ceremonies and civil partnerships conducted in council ceremony rooms - year to date Communities 61 135 98 Green Better
4.1.3.CI Percentage of planning appeals dismissed Place 0% 70% 66% Green Better
4.2.1.CI Section 106 income recovered for legal costs Communities £18,461 £19,065 £23,850 Amber Better
4.2.2.CI Income achieved from Schools Service Level Agreement - year to date Communities £22,500 £22,500 £12,254 Green No change
4.3.3.CI Vehicles and internal combustion engine powered plant converted to electric (highways work) Place 7 7 7 Green No change
4.4.1.CI Number of electors on the register Communities 95,646 98,993 92,102 Green Not applicable: Plan is best
4.4.2.CI Number of properties listed on the electoral register Communities 56,483 56,850 55,800 Green Not applicable: Plan is best
4.4.3.CI Number of permanent postal voters Communities 12,901 12,977 12,696 Green Better
4.5.1.CI Percentage of women in the top 5% of staff earners Resources 64.3% 61.3% 57.5% Green Worse
4.5.2.CI Percentage of Black and Minority Ethnic (BME) in the top 5% of staff earners Resources 18.5% 20.8% 13.5% Green Better
4.5.3.CI Percentage of disabled staff in the top 5% of staff Resources 7.8% 9.7% 10.0% Green Better
4.5.4.CI Percentage of employees with a disability Resources 5.3% 5.1% 10.0% Red Worse
4.5.5.CI Percentage of employees from a Black and Minority Ethnic (BME) background Resources 13.8% 13.9% 12.7% Green Better

As reported in the Q1 report, the indicator ‘4.3.4.CI Energy saved from modification to electrical assets (kWh)’ is no longer applicable and has been removed from the report. 

A replacement annual indicator is proposed to be reported at Q4 2025/26:  ‘Carriageway surface treatment installed to extend the life expectancy and whole-life carbon footprint of existing road surfaces’.   This will complement results already included in the Place service plan related to the reduction of the council’s carbon footprint including sustainable road replacement surfacing, publicly available charge points, and children's cycle schemes.

The percentage of disabled staff continues to be below target and there is still a large gap in the self-recording of disability on the HR system.   A reminder to update personal details, including disability, will be sent out in quarter 3 or 4, as part a wider communication to ask staff to provide details for several new additional fields.