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Insurance processing claims
All claims
- Description: Including claims for minors
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: Yes
Claims reports
Reports
- Description: Claimant name, address, accident date, location, nature of damage/injury, payment information
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
Stop loss monitoring
- Description: Claimant name, address, accident date, location, nature of damage/injury, payment information
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
- Description: Claimant name, address, accident date, location, nature of damage/injury, payment information
- Retention period: 3 years
- Trigger date: Date created
- Action: Delete
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
Insurance renewals
Renewals and retendering
- Description: Reports from insurers/brokers, insurance premium information, tendering reports, evaluation, minutes of meetings, premium invoices. Copies of signed contract documents
- Retention period: 10 years
- Trigger date: Policy expires
- Action: Review
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
Schedules and policies
- Description: Insurance schedules, policy wordings, premium invoices
- Retention period: 10 years
- Trigger date: Policy expires
- Action: Review
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Public liability and other liability schedules and policies
- Description: Insurance schedules, policy wordings, premium invoices
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Insurers and brokers
- Description: Minutes of meetings, reports from brokers, broker fee invoices, tendering and contract renewal reports. Correspondence with insurers and brokers.
- Retention period: 10 years
- Trigger date: Contract expires
- Action: Review
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Insurance classes
Property
- Description: Lists of properties and values, details of security of buildings, lease agreements, lease renewal documentation, premium information. Correspondence with insurers. and brokers
- Retention period: 10 years
- Trigger date: Policy expires
- Action: Review
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
Liability
- Description: Medical information, personal employee and client information, policy schedules, policy wordings, premium information. Correspondence with insurers and brokers.
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: Yes
Motor
- Description: Vehicle details, values, policy schedules, policy wordings, premium information
- Retention period: 10 years
- Trigger date: Policy expires
- Action: Review
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Engineering
- Description: Inspection location information, machinery, plant, lift and other equipment information location and inspection reports. Policy schedules, policy wordings, correspondence with insurers and brokers, premium information.
- Retention period: 10 years
- Trigger date: Policy expires
- Action: Review
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Schools
- Description: Lists of properties and values, premium information, policy schedules and wordings. Premium calculation information. Correspondence with schools, insurers and brokers.
- Retention period: 10 years
- Trigger date: Contract expires
- Action: Review
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
Supply
- Description: Lists of schools, premium information, details of claims including medical information, sick notes, details of absence, claim payments. Insurance schedules and policy wordings.
- Retention period: Retain while this scheme remains active
- Trigger date: Retain while this scheme remains active
- Action: Review
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: Yes
Downshire homes
- Description: Lists of properties and values, premium information, policy schedules and wordings. Premium calculation information. Correspondence with insurers and brokers. Reports from insurers/brokers, insurance premium information, tendering reports, evaluation, minutes of meetings, premium invoices.
- Retention period: 10 years
- Trigger date: Policy expires
- Action: Review
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: No
Historic insurance policies
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Loss control surveys
- Retention period: Permanent
- Trigger date: Permanent
- Action: Retain
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Claims software
Contract renewals and retendering
- Description: Tendering reports, evaluation, minutes of meetings, contract invoices. Award reports, contract documents.
- Retention period: 3 years
- Trigger date: Contract expires
- Action: Delete
- Reasoning: Limitation Act 1980 (Section 8)
- Personal data: Yes
- Special category data: No
Upgrades
- Description: Tendering reports, evaluation, minutes of meetings, contract invoices. Award reports, contract documents.
- Retention period: 3 years
- Trigger date: Contract expires
- Action: Delete
- Reasoning: Limitation Act 1980 (Section 8)
- Personal data: Yes
- Special category data: No
Guidance and policy
Insurance manual
- Description: Current and historic versions of manual
- Retention period: 10 years
- Trigger date: Date superseded
- Action: Delete
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Insurance forums
Berkshire Insurance Officers Group
- Description: Minutes of meetings, correspondence with members
- Retention period: 3 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Risk management
Strategic risk register
- Description: Quarterly versions of the Strategic Risk Register and supporting documentation
- Retention period: 6 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Departmental risk management
- Description: Quarterly versions of the Departmental Risk Register and supporting documentation
- Retention period: 6 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: Yes
Reporting
- Description: Reports on risk management to Strategic Risk Management Group, Corporate Management Team, Department Management Teams and Governance and Audit Committee
- Retention period: 6 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
Strategic Risk Management Group
- Description: Agendas, minutes
- Retention period: 6 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: No
- Special category data: No
- Description: Drafts and final of Risk Management Strategy and Risk Management Toolkit
- Retention period: 6 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: Yes
Other risk registers
- Description: Other risk registers as required, for example transformation, town centre
- Retention period: 6 years
- Trigger date: Date last modified
- Action: Delete
- Reasoning: Business requirement
- Personal data: Yes
- Special category data: Yes
Risk management guidance
- Description: National central government guidance, ALARM documents
- Retention period: 10 years
- Trigger date: Date superseded
- Action: Delete
- Reasoning: Business requirement
- Personal data: No
- Special category data: No