Privacy notices Traded school support services privacy notice

Updated: 28 November 2024

Contents

The type of personal information we collect

We currently collect and process the following information:

  • name
  • email address
  • work address
  • contact telephone number (specifically for course booking)
  • job titles and place of employment
  • user statistics for the Can(Do) website including login details and tracked amendments where the user purchases services
  • school services purchase history including who made a purchase and who authorises a purchase

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons to:

  • book onto a training course
  • access school support resources stored on Can(Do)
  • purchase or investigate school support services provided by the council

We use the information that you have given us in order to:

  • communicate about course bookings
  • provide a record of training attendance
  • communicate about school support services in order to
    • deliver these services
    • query purchase activity
    • update users on changes to services

How the law allows us to use your personal information

Under the Data Protection Act 2018 UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis for processing is Article 6 UK GDPR:

  • (a) you have given consent
  • (b) process is necessary for the performance of a contract

Where we use consent to process your personal data, we will explain to you what we are asking you to agree to and why.

If we have consent to use your personal data, you have the right to remove it at any time. If you choose to withdraw your consent, we are unlikely to be able to provide services to you.

If you want to remove your consent, email cando@bracknell-forest.gov.uk and we will deal with your request.

Who we share your information with

We may occasionally share this information with relevant third parties where it is needed to deliver our services. Third parties include:

  • schools
  • external trainers 

Making a request

You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.

To make a request, contact cando@bracknell-forest.gov.uk. 

Service adjustments

If you need service adjustments, email cando@bracknell-forest.gov.uk.