Making a request
You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.
To make a request, contact education.transport@bracknell-forest.gov.uk.
The type of personal information we collect
When you apply for transport using our online transport application processes, we collect the following information:
- your personal information (such as your name, address and date of birth)
- your child’s personal information (such as their name, address, date of birth and any photo of their likeness that may be provided with their application)
- details about your household income, where parents apply for low income assessment
- information about your family
We collect the following special category information:
- education health and care plan status
- details of any Special Educational Needs
Special categories data is being processed for:
- assessing your child’s eligibility for free or discretionary school transport assistance, in line with its duty under the Education Act 1996 (section 508B) to make sure that suitable travel arrangements are made, for eligible children, to facilitate their attendance at school
How we get the personal information and why we have it
Information is collected from you as the service user through our online forms.
We also get personal information from the following sources:
- confirmation of Education Health and Care Plan status and detail of any Special Educational Need from the council's SEND service
- your child’s monthly attendance where parents have been offered mileage reimbursement or provided a Personal Transport Budget
- central government agencies
- other local authorities
- health and social care providers
- family members
The personal data of children and young people and that of their parents or carers will be used:
- to process any application for education transport
- to meet the home to school travel assistance needs of eligible children and young people who are of compulsory school age (5 to 16 years)
- for discretionary transport for post-16 learners
- to determine eligibility for assistance with home to educational establishment transport in line with our statutory duties and powers set out in statutory guidance
- to determine eligibility for enhanced eligibility or reduction or remission of travel costs on the grounds of low income or hardship
How the law allows us to use your personal information
The council has a duty under the Education Act 1996 (section 508B) to make sure that suitable travel arrangements are made, for eligible children, to facilitate their attendance at school.
Lawful basis for processing
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis for processing is Article 6 UK GDPR:
- (c) processing is necessary for compliance with a legal obligation to which we are subject
- (e) to perform a public task
Special category data
Special category data is being processed under Article 9 UK GDPR:
- (g) reasons of substantial public interest
You can read the guide to lawful basis for processing special category data on the Information Commissioner's Office website.
Who we share your information with
We share your personal information with:
- teams within the council working to improve outcomes for children and young people
- transport teams within the council
- commissioned providers of local authority services (such as transport providers)
- schools
Service adjustments
If you need service adjustments, email education.transport@bracknell-forest.gov.uk.