Privacy notices Parks and Countryside privacy notice

Updated: 5 October 2023

Contents

The type of personal information we collect

We currently collect and process the following information:

  • name
  • contact details including address, email and telephone

How we get the personal information and why we have it

We receive personal information from you when you contact us in the following ways:

  • telephone
  • email
  • letter
  • through completion of enquiry forms on the council website

Comments or questions from residents and business contacts

Personal information is received following contact to make a comment or ask a question such as how:

  • the council manages green spaces under its ownership
  • to make bookings for the use of facilities on open spaces
  • to report issues with open spaces

Planning applications

Personal information is received in applications:

  • related to Tree Preservation Order (TPO) Regulations
  • where a professional opinion on trees, biodiversity, rights of way or landscape design is required

Rights of way network

Personal information is received as part of managing the rights of way network. This includes applications to vary data held as part of the definitive maps for the network.

Tennis court hire

We receive information from the Lawn Tennis Association's booking system named 'Clubspark'.

Tennis clubs sign up to use the service through Bracknell Forest Council. The council acts as the ‘administrator’ for the account.

We receive information when are courts are hired at:

  • Westmorland Park
  • Farley Wood
  • The Parks

A limited number of Bracknell Forest Council staff have access to system. No personal data of tennis club members is extracted or used for any Bracknell Forest Council purposes.

How the law allows us to use your personal information

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing the information is Article 6 UK GDPR:

  • (a) your consent
  • (e) we need it to perform a public task

Where we use consent to process your personal data, we will explain to you what we are asking you to agree to and why.

If we have consent to use your personal data, you have the right to remove it at any time. If you remove your consent we are unlikely to be able to provide continued services to you.

If you want to remove your consent, contact rangers@bracknell-forest.gov.uk and we will deal with your request.

Public task

The public task we carry out as a local authority, is found in:

  • Wildlife and Countryside Act 1981
  • Countryside and Rights of Way Act 2000
  • Rights of Way Act 1990
  • Natural Environment and Rural Communities Act 2006
  • Road Traffic Regulation Act 1984
  • Cycle Tracks Act 1984
  • The Planning Act 2008
  • Town and Country Planning (Tree Preservation)(England) Regulations 2012

Who we share your information with

Information held by the council may be shared with Continental Landscapes Ltd (the council’s ground maintenance contractor). Information will be shared if the query relates to an area managed under this contract and feedback directly from the contractor is needed.

Making a request

You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.

To make a request, email rangers@bracknell-forest.gov.uk. 

Service adjustments

If you need service adjustments, email rangers@bracknell-forest.gov.uk.