Privacy notices Disabled Facilities Grant privacy notice

Updated: 24 October 2024

Contents

The type of personal information we collect

We currently collect and process the following information:

  • title
  • name
  • address
  • contact information (phone number and email address)
  • age and date of birth
  • marital status
  • unique identification numbers (National Insurance number and NHS number)

We also collect the following special category information:

  • gender
  • nationality
  • racial or ethnic origin
  • immigration status
  • employment status
  • student details
  • family make up and dependents
  • financial information (income, benefits received, savings, investments, valuable assets, bank account numbers including those of partners or persons living with you)
  • other relevant information required to assess your situation that may reveal special category information (such as landlord’s details)
  • information relating to your physical and mental health, including whether you have a disability, medication, treatment you are receiving

How we get the personal information and why we have it

Most of the personal information we process is provided to us for one or more of the following reasons:

  • to provide assistance to carry out adaptations to a property for a disabled eligible occupant
  • to process your application
  • to communicate with you on an ongoing basis

We receive information directly, or indirectly, from the following sources:

  • from you as an individual (through online forms, hard copy documents, emails, telephone conversations, or face-to-face discussions)
  • Bracknell Forest Council Adult Social Care, Children’s Social Care and Council Tax and Housing teams
  • Bracknell Forest Council Fraud teams
  • registered housing providers
  • your landlord
  • Berkshire Healthcare NHS Foundation Trust - Bracknell Community Team for People with Learning Disabilities

How the law allows us to use your personal information

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing the information is Article 6 UK GDPR:

  • (a) your consent
  • (b) we have a contractual obligation
  • (c) we have a legal obligation
  • (e) we need it to perform a public task

Special category data

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing the information is Article 9 UK GDPR:

  • (a) your consent
  • (g) reasons of substantial public interest

You can read the guide to lawful basis for processing special category data on the Information Commissioner's Office website.

Where we use consent to process your personal data, we will explain to you what we are asking you to agree to and why.

If we have consent to use your personal data, you have the right to remove it at any time. If you remove your consent we are unlikely to be able to provide continued services to you.

If you want to remove your consent, email dfg@bracknell-forest.gov.uk.

Our ‘legal obligation' and the public task we must carry out is found in:

Who we share your information with

Information held by the council may be shared with the following organisations:

  • Bracknell Forest Council Adult Social Care
  • Bracknell Forest Council Children’s Social Care
  • Berkshire Healthcare NHS Foundation Trust - Bracknell Community Team for People with Learning Disabilities
  • registered housing providers
  • other council departments (such as the Fraud team) as necessary to provide the service and protect public funds
  • your landlord
  • third party service providers; such as builders and architects
  • internal auditors, or auditors commissioned by the council
  • agency staff  
  • elected members - to resolve queries when acting on your behalf
  • Local Government Ombudsman - in the process of resolving disputes
  • The Cabinet Office - for the purposes of a data matching exercise called the National Fraud Initiative - the purpose of this exercise is to detect fraud and error and the council is legally required to participate

We share your information with these organisations in order to:

  • assess eligibility for the service
  • to process your application for the service
  • to assist in the completion of required adaptations

Making a request

You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.

To make a request, contact dfg@bracknell-forest.gov.uk.

Service adjustments

If you need service adjustments, email dfg@bracknell-forest.gov.uk.