Making a request
You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.
To make a request, contact us by:
- email: highways.transport@bracknell-forest.gov.uk
- phone: 01344 352000
The type of personal information we collect
We currently collect and process the following information:
- name
- contact information
- date of birth
We also collect the following special category information:
- medical information
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for the following reasons:
- assessing disabled parking bay applications
- assessing vehicle access applications
- signing up to the My Journey newsletter
This information is provided to us:
- through an online form on the council’s website
- on request, on a hard copy form which is scanned on receipt with the original paper copy being securely destroyed
We use the information that you have given us in order to check eligibility and process your application as requested, and to keep you updated on travel information and news.
How the law allows us to use your personal information
Lawful basis for processing
The lawful basis for processing is Article 6 UK GDPR:
- (a) you have given consent
Special category data
Special category data is being processed under Article 9 UK GDPR:
- (a) you have given your consent
You can read the guide to lawful basis for processing special category data on the Information Commissioner's Office website.
Your consent
Where we use consent to process your personal data, we will explain to you what we are asking you to agree to and why.
If we have consent to use your personal data, you have the right to remove it at any time. If you choose to withdraw your consent, we are unlikely to be able to provide services to you.
If you want to remove your consent, contact us by:
- email: highways.transport@bracknell-forest.gov.uk
- phone: 01344 352000
Who we share your information with
We do not share this information with third parties.
Service adjustments
If you need service adjustments, contact us by:
- email: highways.transport@bracknell-forest.gov.uk
- phone: 01344 352000