Privacy notices - Educational psychology service privacy notice

Updated: 16 July 2025

Contents

The type of personal information we collect

We currently collect and process the following information in relation to children and young people aged 0 to 25 years, and parents and carers:

  • personal identifiers, contacts and characteristics such as:
    • name
    • address
    • date of birth
    • contact information
    • telephone number
    • email address
    • educational establishment details

As well as personal information we may collect and share additional information known as ‘special categories of personal data’ including:

  • professional reports from child or family assessments
  • school assessment data
  • free school meal eligibility
  • race
  • gender
  • ethnic origin
  • religion
  • sexual orientation
  • achievement data from educational psychology tasks

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We also receive personal information indirectly, from the following sources in the following scenarios:

  • other professional reports from agencies such as social care, health providers, and education
  • requests for service involvement, for example from schools, educational settings, other local authority services, other commissioned services, and health or social care professionals

We use the information that you have given us in order to:

  • make sure we have the correct identifiers for the child or young person who is the focus of the work the service undertakes
  • add to the details we know about the individual, to make sure the details are shared accurately and appropriately, and with parental permission
  • use data to communicate and provide services appropriate to need
  • to gather information to inform planning and service delivery
  • to assist the council in responding to emergencies or major accidents – this allows the council, along with other services, to identify those who may need additional support

How the law allows us to use your personal information

Our legal obligations come from the following:

  • the personal data of the children and young people and that of their parents or carers will be used to process any application for educational psychology services - this is to help the council in their legal obligation to make sure that every child receives a suitable education (Education Act 1996)
  • if the child or young person is subsequently assessed for an education and health care needs assessment, then the data will be used as part of the statutory psychological assessment of this process as per the Children and Families Act 2014
  • the Department for Education’s Special Needs and Disability Code of Practice: 0 to 25 years (2015) which underpins the statutory process for assessment for an Education Health and Care Plans (EHC) - the code provides details of how SENCos should request the involvement of specialists to support, including educational psychologists who are specifically named

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis for processing is Article 6 UK GDPR:

  • (a) you have given consent
  • (b) process is necessary for the performance of a contract
  • (c) processing is necessary for compliance with a legal obligation to which we are subject
  • (e) performing a public task

Special category data

Special category data is being processed under Article 9 UK GDPR:

  • (a) you have given your consent
  • (e) processing relates to personal data which are manifestly made public by the data subject
  • (h) processing is necessary for the purposes of preventative or occupational medicine

You can read the guide to lawful basis for processing special category data on the Information Commissioner's Office website.

Where we use consent to process your personal data, we will explain to you what we are asking you to agree to and why.

If we have consent to use your personal data, you have the right to remove it at any time. If you remove your consent we are unlikely to be able to provide continued services to you.

If you want to remove your consent, contact educational.psychology@bracknell-forest.gov.uk and we will deal with your request.

Who we share your information with

Personal data is shared between schools and this service as part of any referral process.

We also share data with social services if requested as part of any social care statutory assessment process.

We will not sell your personal data to any party.

Making a request

You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.

To make a request, contact educational.psychology@bracknell-forest.gov.uk

Service adjustments

If you need service adjustments, email educational.psychology@bracknell-forest.gov.uk